• Sweden edition
 
Ikea gave 4-year-old girl to wrong parents

Ikea gave 4-year-old girl to wrong parents

Published: 20 Jun 2011 07:46 GMT+02:00
Updated: 20 Jun 2011 07:46 GMT+02:00

"I don't understand how something like this can happen," the girl's mother, Lena Norman, told TV4 news.

Lena, her husband Rickard, and their 4-year-old daughter Wilma had taken a trip to the popular discount furniture retailer for a day of shopping.

Upon arriving at the Ikea, the Norman's checked Wilma into the store's Småland play area, a common practice among Swedish families hoping to make their shopping trip run a bit more efficiently.

"We got a stamp with a number on our wrist, and Wilma got the same number stamped on her hand," Lena told the Aftonbladet newspaper.

After making their way through the store, Lena and Rickard returned to the play area to pick up Wilma only to discover in horror that she wasn't there.

"We couldn't see her anywhere. We thought she was in the toilet, and several went to look. The staff showed me check in sheet and Wilma's name has been crossed off, like the note looks when they've checked out a child," mother Lena told TV4.

Panic-stricken, the parents widened their search beyond the Småland play area and began looking for Wilma elsewhere in the massive store.

Finally, they found Wilma standing pacing in the store's entryway, just outside the play area. Her lower lip quivering, she was clutching a drawing she had made for her parents during her time in the play area.

When she finally saw her parents, she burst into tears.

"We broke down too," Lena told Aftonbladet.

Reunited with their daughter and overjoyed, Wilma's parents attempted to learn from their daughter what happened.

"She's told us that someone said to her, 'Come Wilma, your mom and dad are here', but no one was there to pick her up," said Lena.

The parents now believe that Wilma was checked out to another family by mistake who then didn't realise that the 4-year-old had been released to them, leaving Wilma alone outside the play area.

"Just think if she had wandered off, if she hadn't been standing there waiting. No one knows either how long she was waiting there," Lena told TV4.

The store's duty manager, Veronica Eriksson told TV4 that the incident is under investigation.

"This can't happen. Something went wrong in the release of the child and we're now looking into exactly what happened," she said.

The Local/dl (news@thelocal.se)

Don't miss...X
Left Right

Your comments about this article

07:59 June 20, 2011 by wenddiver
Don't worry IKEEA guaratees that either group of parents will be able to assemble the child properly.
08:10 June 20, 2011 by TheOneWhoTravels
That must have been a traumatic event for that poor little girl.

:(
09:06 June 20, 2011 by Already in use
So this means nobody checks that the kid is picked up by somebody (anybody??) with a matching number?
09:10 June 20, 2011 by Pont-y-garreg
Didn't the other family realise they had an extra child?

What a catalogue of stupidity.
09:28 June 20, 2011 by byke
The idea of leaving your children to the responsibility of unknown strangers in an ikea has always left me wondering. Even from a child's persective, how bored must a child be to want to be entertained and looked after by strangers in a room that is usually boring and dull to say the least ..... While there are a few coloured balls and the odd low grade paper and pens ..... It's hardly a place a child desires to go.

And the same goes for many adults in their stores .... It's one thing to look, but it doesn't mean I want to take that stuff home with me.
10:21 June 20, 2011 by RobinHood
Exactly the same thing happened to me. I checked in my 3 year old daughter, but IKEA gave me back a 7 year old boy. When I got home my wife realised immediately I had the wrong child. I had to go back and change him the next day. IKEA were very nice about it; they gave me a voucher for 100 SEK.
11:59 June 20, 2011 by Strongbow
Step 1. Don't name every girl "Wilma".

Seriously. Call out "Wilma" and half of the children will respond. I wish it was a joke.
13:47 June 20, 2011 by RitaPita
@ Strongbow

That's a good point. For all we know, it was just a misunderstanding and the girl walked off without being noticed.

Funny how absolutely everything gets labeled as "news" these days. I got lost in a department store when I was young too.... it didn't make The Gazette!
14:45 June 20, 2011 by Swedesmith
That's why we named our kids Moon Unit and Dwezel.
15:22 June 20, 2011 by RationalG.
Comment removed by The Local for breach of our terms.
16:25 June 20, 2011 by Kevin Harris
I lost my child in a zoo a couple of years ago. I found him by the elephants. Would the Local like a story on that too?
21:30 June 20, 2011 by spg
Who is worse. The tw@ of a reporter who thought this was news or the tw@ of an editor who let this story in!! See ye local. Going to go to a site that actually reports news!!!
18:09 June 21, 2011 by Soft Boiled
The child wasnt really missing... you need to check the instructions again
22:58 June 21, 2011 by helveeta
I saw this story all over the newspapers at Maxi the other day and first thought, why would the wrong parents accept the child they knew it wasn't theirs? Now I read the whole story and it just sounds really fishy. Also leaving your child, especially if you have only one and they are younger than 5, in the dirty small "play" area at Ikea seems really unsafe to me.
15:58 July 5, 2011 by jacquelinee
@Śwedesmith.... Since Frank Zappa is dead, you must be his wife if your kids are named "Moon Unit" and "Dwezel"
Today's headlines
Suspected Ebola case ruled out in Sweden
Photo: Fredrik Sandberg/TT

Suspected Ebola case ruled out in Sweden

UPDATED: Officials at a Stockholm hospital reported that they had found a suspected case of the Ebola virus on Sunday night. The case was dismissed, however, on Monday. READ  

Skåne floods
Huge clear up underway after Skåne floods
A Malmö bus under water. Photo: Stig Åke Jönsson/TT

Huge clear up underway after Skåne floods

Flood waters subsided in the southern Sweden region of Skåne on Monday, after flash flooding saw chaos on roads and trains at the weekend. READ  

Elections 2014
Sweden's Alliance reveals full manifesto
Photo: Henrik Montgomery/TT

Sweden's Alliance reveals full manifesto

UPDATED: Leaders of the Moderate Party, the Centre Party, the Liberal Party and the Christian Democrats have announced their complete list of election promises in Stockholm's Nacka. READ  

Man shot dead in hunting accident
Photo: Hunter Desportes/Flickr

Man shot dead in hunting accident

Police in northern Sweden say a man was killed on Monday morning after what they described as a "hunting accident". READ  

Zlatan scores hat trick in PSG thrashing
Photo: AP

Zlatan scores hat trick in PSG thrashing

Champions Paris Saint-Germain thumped Saint-Etienne 5-0 as Bordeaux saw their 100 percent record at the start of the Ligue 1 season ended on Sunday with a 1-1 draw against Bastia. READ  

Flash floods cause chaos in southern Sweden
A car in Malmö on Sunday. Photo: Stig-Åke Jönsson/TT

Flash floods cause chaos in southern Sweden

The Skåne region of southern Sweden was hit suddenly by extreme rains on Sunday morning, with houses flooded, buses evacuated, and people having to swim to safety from their cars. READ  

Fit-again Ibrahimovic set for PSG return
Photo: TT

Fit-again Ibrahimovic set for PSG return

Zlatan Ibrahimovic is set to make his comeback for Paris Saint-Germain against Saint-Etienne in Ligue 1 on Sunday after two weeks on the sidelines with an abdominal muscle injury. READ  

Military raises readiness level over Ukraine
Swedish soldiers in Afghanistan. File photo: Magnus Lindstedt/Armed Forces

Military raises readiness level over Ukraine

The Swedish military said Saturday it had increased intelligence gathering and called in extra staff to its headquarters over the crisis in Ukraine, as the prime minister compared Russia's current behaviour with the Cold War. READ  

Police injured in anti-Nazi protest in Stockholm
Police and demonstrators on Saturday. Photo: Fredrik Persson/TT

Police injured in anti-Nazi protest in Stockholm

Swedish police said three officers were injured Saturday as they faced a crowd of thousands protesting against a neo-Nazi rally in central Stockholm. READ  

Boy receives cancer vaccine by mistake
Photo: Hasse Holmberg/TT

Boy receives cancer vaccine by mistake

A boy scheduled to be vaccinated against mumps, measles, and rubella instead received a vaccine against cervical cancer. His family has now reported the blunder for inspection. READ  

RECEIVE OUR NEWSLETTER AND ALERTS
Tech
Sweden's highest peak to lose title next year
Politics
How immigration became a key election issue
Society
Brit's life in Sweden becomes BBC radio show
Gallery
People-watching August 27
Gallery
Top ten false friends in Swedish
Blog updates

25 August

Hit och dit, här och där (The Swedish Teacher) »

" Hej igen! A common challenge for Swedish language students are the location adverbs hit/här, dit/där, hem/hemma etc. Some of the location adverbs come in two versions. We should use one type of location adverb when we use a verb describes where we are, and we should use the other type of location adverb when we the verb..." READ »

 

25 August

The Dollar Store (Blogweiser) »

"A dollar store in Sweden. Blog post: http://t.co/tNuuvcP1q0 #USD #greenbacks #sweden #sverige pic.twitter.com/RHFAYf7U1k — Joel Sherwood (@joeldsherwood) August 23, 2014 There’s a chain here in Sweden called The DollarStore. This name always stood out to me in a country where they don’t use dollars. I went there for the first time this weekend. They actually accepted greenbacks..." READ »

 
 
 
National
Roma advocate scoops Wallenberg prize
Society
Meet the man who made a Swedish store recall its high heels for kids
Business & Money
'How I came to run my own business in Sweden'
Politics
Expert explains why Sweden's election oozes uncertainty
National
City plays Schindler's List theme at Nazi rally
Society
For Stockholm Fashion Week, here's the A-Z of Swedish fashion
National
'Amnesiac' man avoids deportation for ten years
Gallery
Princess Estelle through the years
Business & Money
Swedish city all set for six-hour workday trial
Business & Money
Five golden rules for the Swedish job hunt
Sponsored Article
Graduates: Insure your income in Sweden with AEA
Gallery
People-watching August 22-24
National
Armed royal guards caught (very) drunk on the job
National
Sweden orders textbook on Roma discrimination
Gallery
Violent anti-Nazi demonstrations in Malmö
Society
A closer look at Sweden's five official minority languages
Gallery
See the destruction from the southern Sweden floods
Politics
'Sweden Democrats hold the key to elections'
Society
Swedes celebrate first day of smelly fish season
Sponsored Article
Find out what gives this Swedish school executive appeal
Sponsored Article
Introducing...Your finances in Stockholm
Sponsored Article
Introducing...Housing in Stockholm
Latest news from The Local in Austria

More news from Austria at thelocal.at

Latest news from The Local in Switzerland

More news from Switzerland at thelocal.ch

Latest news from The Local in Germany

More news from Germany at thelocal.de

Latest news from The Local in Denmark

More news from Denmark at thelocal.dk

Latest news from The Local in Spain

More news from Spain at thelocal.es

Latest news from The Local in France

More news from France at thelocal.fr

Latest news from The Local in Italy

More news from Italy at thelocal.it

Latest news from The Local in Norway

More news from Norway at thelocal.no

746
jobs available
Swedish Down Town Consulting & Productions
Swedish Down Town Consulting & Productions is an innovative business company which provides valuable assistance with the Swedish Authorities, Swedish language practice and general communications. Call 073-100 47 81 or visit:
www.swedishdowntown.com
PSD Media
PSD Media is marketing company that offers innovative solutions for online retailers. We provide modern solutions that help increase traffic and raise conversion. Visit our site at:
http://psdmedia.se