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Swedish teen shocked by 'wonky boob' insult

Published: 16 Nov 2011 16:23 GMT+01:00
Updated: 16 Nov 2011 16:23 GMT+01:00

A 14-year-old girl was told she had “wonky boobs” in an unexpected text message sent by Swedish directory assistance service 118 800.

A few weeks ago the girl sent a text message to 118 800, a directory assistance service which offers users contact information as well as answers to other general questions.

In her inquiry, the 14-year-old girl asked who she was, according to the Dagens Nyheter (DN) newspaper.

A few minutes later, the girl received the following answer:

“XX is a girl with boobs that are too big and wonky who likes to pretend she's a blowfish at the clubs at Stureplan with random Syrian disco princes. Sometimes she blogs and one notices she only has 3 percent of her brain left because she's injected it into her lips.”

The girl and her mother shocked by the lengthy response and have reported the matter to police.

“This is a form of verbal sexual assault,” the girl's mother told the newspaper.

A police spokesperson told DN that the message would most likely be considered a form of general insult that wouldn't result in criminal charges, although the family could opt to pursue a civil case against the company.

Markus Öhman, the CEO of 118 800 told the newspaper that the company was “sorry” that the messages “slipped through” despite clear guidelines.

“It was just mean and not funny,” he told DN, adding that he had since spoken to the employee who sent the message.

“He thought he was sending it to another person.”

The Local/dl (news@thelocal.se)

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Your comments about this article

16:55 November 16, 2011 by Shibumi
Oh fer crissakes! I click on these headlines thinking that the article must, in at least some small measure, be newsworthy. Fooled again! When will I ever learn?
17:46 November 16, 2011 by this_aint_sparta
"He thought he was sending it to another person."

what can be the possible question, the answer to which was this?
18:33 November 16, 2011 by fikatid
She wanted to find out who she was but now, she doesn't want to know who she is. Hope this taught her a lesson not to waste money like that.
19:44 November 16, 2011 by Token-not-found
I think he's right.

Though it was a big ethical breach.
19:54 November 16, 2011 by Opinionfool
Do 14 year olds really ask the existential question "who am I?" In any case the answer to that question should have already been provided by the parents.

Otherwise if the question was intended to be funny, then the given answer is as appropriate as any other.

The only time this answer is "verbal sexual assault" is if the respondent knows the questioner personally. And then one has to ask why is the male employee of 118 800 taking such an intimate interest in a 14 year old girl. Or did he think he was texting his girlfriend? For that she should give him a hard slap across the face.
21:50 November 16, 2011 by Tanskalainen
Is this where the term Willie Wonka comes from?
00:37 November 17, 2011 by hughknows
The thing is the guy was playing a numbers game, except the girl was too young for the clubbing description. One could be forgiven for thinking that he could have texted that back to any adolescent girl in Stockholm and had perhaps an 80 percent chance of it being 80 percent accurate.
05:53 November 17, 2011 by cattie
Unfortunately.... Tyvärrr... it "slipped" through.

One or more people should be fired directly, as would happen in any country with any common sense of personal responsiblity.

He got "a good talking to"

Accountability at its Swedish best.
09:03 November 17, 2011 by nolikegohome
the girl should have texed back and said how do u know i got wonky boobs? have u seen them?
09:17 November 17, 2011 by Opinionfool
@cattie

The problem with "common sense" is it isn't common at all. It's an a postiori intrusion into argumentation based on the fallacity that it is a priori. One can suggest that the worker at 118 800 should have thought more carefully about what he wrote but quite honestly a stupid question deserves a stupid answer.
12:24 November 17, 2011 by cattie
@Opinionfool

Your assumption is the texts were between independent peers, or even adults. The girl was a paying customer the 118 800 response was from an employee responding to a customer. I am well-aware of the the long Swedish tradition of poor customer service. This goes beyond poor customer service. this is abuse of the customer. Any inquiry to the 118 800 service (no matter how inane) is paid for by the customer.

The employee was representing his employer in an official capacity. Any firm with a profit motive should fire employees who abuse the paying customers.
20:59 November 17, 2011 by Opinionfool
@cattie

So exactly what answer should have been provided? "You are Cattie of The Local and are aged 14"? Of course that then begs the question "why are you using this service from your mobile and preventing more important contacts to us?"

Or should it have been, "this is the eternal question asked by all philosophers, 'who am I? Descartes said 'I think, therefore I am' but that raises issues on epistomology that later philosophers answered different. Perhaps the real answer is "Cattie" that we simply don't know because there is nothing beyond the great silence of unknowing.'

Or should there have been no answer, the enactment of that great silence of unknowing leaving the questioner with no answer at all.

Whichever way you look at it, providing no answer, writing the philosophical treatise, stating the facts (which would raise ethical issues of why is an unknown adult texting a 14 year old girl), or the hilarious "wonky boob" jibe, 118 800 and the operative concerned are on a hiding to nowhere. It's like the question I now ask you "when did you stop abusing yourself?" There is no answer that isn't itself incriminating.
20:15 November 20, 2011 by yourkidding
If there isn't a close up picture of a pair of boobs.....you are not on "The Local" site ;-)
12:59 November 21, 2011 by Spizzico
Is this a news?
17:59 November 21, 2011 by Opinionfool
@yourkidding

Although the main article doesn't have a picture of boobs, the adjacent summary column does. So I guess we are on The Local site after all.
10:14 November 22, 2011 by GeeG
The parents need to do a better job of monitoring their child's behavior and stop looking for an easy law suit. I don't know or care if service is real or a joke, but you get what you pay for when you ask a strangers opinion.
01:27 November 28, 2011 by Swordgeek
"A few weeks ago the girl sent a text message to 118 800" ..and that's how far this article held my interest.
18:07 December 4, 2011 by Local Will
"I know you are, but what am I?"
00:56 December 5, 2011 by Da Goat
Ask a silly question get a silly answer ! Simple .

seems like the guy had his description right as he got a bite!

now we just need a picture of those wonky boobs!

I thought she got what she deserved a funny answer to her funny question!

if not she needs to visit me so we can sort out who she is ! I don't mind wonky boobs. or is it the girl is the wonky boob attached to the nice breasts??
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