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Nine of ten tourists 'happy' with Sweden

Nine of ten tourists 'happy' with Sweden

Published: 23 May 2012 15:56 GMT+02:00
Updated: 23 May 2012 15:56 GMT+02:00

Ninety percent of the 16.7 million foreign tourists who came to Sweden last year were happy with their stay, according to a study presented on Wednesday by the Swedish Agency for Economic and Regional Growth (Tillväxtverket).

“By looking at what they do, how much money they spend, what kind of accommodation they choose, where they have been and so on, you can refine the product and market it right,” said the agency's Therese Lindberg to Sveriges Radio (SR).

The study consists of over 20,000 interviews at Swedish border stations, conducted when visitors were leaving the country.

The study showed that the majority of visitors to Sweden come from neighbouring nations Norway, Denmark and Finland, which made up 61 percent of the total number of visitors.

Ten percent of visitors came from Germany and 80 percent of all those that came were returning visitors.

Out of the 14 million non-business related visits to Sweden, 40 percent stated that the purpose of their visit was for leisure purposes and 18 percent stated that it was the shopping that drew them to the country.

The study also showed that Norwegians are prone to visit western Sweden, Danes prefer the south and Finns like to frequent Northern Sweden and the Stockholm area.

The majority of the visitors, some 90 percent of all the study’s participants, were pleased with their stay. Least pleased were the Germans, of which 9 percent stated that they were not happy with their stay.

The study, however, did not account for why this was the case.

“We can look at what they did, where they stayed, what activities they took part in and so on. But we cannot draw any real conclusions from this general question about being pleased with their stay,” said Lindberg to SR.

Sweden's major metropolitan areas proved the most popular destinations for foreign tourists, with Stockholm accounting for 35 percent of visits, while the area including Malmö and Sweden's southern coast attracted 32 percent and the Gothenburg-centered region of western Sweden accounted for 25 percent of visits by foreign tourists.

The Local/rm (news@thelocal.se)

Your comments about this article

19:30 May 23, 2012 by JulieLou40
"The study also showed that Norwegians are prone to visit western Sweden, Danes prefer the south and Finns like to frequent Northern Sweden and the Stockholm area" Wow....really?? Just a shot in the dark here, but maybe that's because those areas of Sweden are near them?!
17:43 May 29, 2012 by Mb 65
They are only coming to Sweden because it is cheaper here. What about the other European countries. My UK friends who visit and stay with us would not come on their own as it is far too expensive. For the same price as a few days in Sweden you can get a 2 week holiday in other countries.
10:21 June 3, 2012 by SimonDMontfort
....so are we to assume that 10% - thats 167000 tourists - who came to Sweden were NOT happy, and maybe won't come to Sweden again?

In 'marketing-speak', doesn't it get even worse, with each dissatisfied visitor telling an average of 9 or 10 other people about their experiences/perceptions?

Just a thought....
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