• Sweden edition
 
'Swedish hospitals send ambulances too often'

'Swedish hospitals send ambulances too often'

Published: 04 Feb 2013 12:25 GMT+01:00
Updated: 04 Feb 2013 12:25 GMT+01:00

There has been a 10-percent hike in ambulance call-outs in Sweden in the past three years, and it is not due to a 10-percent increase in emergency cases.

Emergency call operators are afraid of refusing a request for an ambulance and being hung out in the media if something goes wrong, wrote Eric Carlström, an ambulance nurse studying at University West.

"There's a whole bunch of patients who could have taken a taxi or other medical transport instead, while those people who are truly in need of help and need to be picked up in minutes are maybe made to wait for 40 minutes," Carlström said in a statement, according to the Dagens Nyheter newspaper.

In 2012, Sweden was hit with a number of cases where an ambulance no-show resulted in a death.

In January, a 22-year-old woman died after her request for help was denied because she was "still talking".

SEE ALSO: Ambulance call outrage: 'Are you black or white?'

In February, a 17-year-old boy's parents were forced to drive him to hospital after no ambulance showed up, with the SOS Alarm team later blaming an error in prioritization. He died soon after.

The new report suggests that even the patients are unimpressed.

"You get irritated when you are referred by health services to go in to emergency just to spend six hours of potential sleep time so you can sit there in the glow of some aquarium," said one internet user who was cited in the report.

The study suggests that more time should be invested in training emergency call operators to ensure they feel comfortable trusting their instincts.

The Local/og

Follow The Local on Twitter

The Local (news@thelocal.se)

Don't miss...X
Left Right

Your comments about this article

13:13 February 4, 2013 by Programmeny
What's so hard for Sweden to understand? If you call for an ambulance, then an ambulance should come. The power shouldn't be in the hands of the dispatcher, ever. The dispatcher is there to take calls and send the ambulance, not to make the decision over my life because she thought my tone was "alert" so naturally, I don't need an ambulance.

This resembels a third world country in that regard. For Pete's sake, in any eastern European country, if you call for an ambulance, you get it.

Why are we paying taxes here again in Sweden if we don't get the decision over our health? Good thing we have money to organize all kinds of retarded events, but if I need an ambulance and sound calm, then I'll be denide one or sent to go by myself to the hospital.

This is a problem that needs to be stopped in Sweden. An ambulance is an ambulance and I decide if I need it or not, not the dispatcher. If it turns out that I wasted the ambulance's time and money for a really minor injury like a cut or a sore throat, then I should pay, sure, but those kind of things should be disputed AFTER making sure my life is not in danger, and not before.
13:36 February 4, 2013 by JulieLou40
Well said.
13:55 February 4, 2013 by procrustes
The answer is simple: if requested, an ambulance should ALWAYS be sent, then if proper authorities determine the service was unwarranted then the requester has to pay the cost.
15:12 February 4, 2013 by k2kats
I wholeheartedly agree. Additionally, it may help to strengthen public awareness about when an ambulance is genuinely needed.
19:16 February 4, 2013 by johan rebel
Swedish hospitals don't send ambulances.
20:59 February 4, 2013 by cogito
And if the caller has a foreign accent, how will the dispatcher/god decide?
11:09 February 5, 2013 by SimonDMontfort
My partner's mother was sent a bill for the ambulance - after she fell badly on black ice and broke her hip and arm.

Maybe SHE was one of those who should have caught a bus to the hospital...?
11:44 February 5, 2013 by Borilla
The sentiments expressed above are absolutely correct. If an ambulance is requested, send one. Don't let a layman paid to answer the phone make life and eath decisions. What has not been said is that this and attendant problems are generated by inadequate supervision and lack of organization and, most of all, "privatization". The local political bodies put the contracts for ambulance service, elder care, etc,for bids (or give them to their friends) and wash their hands of any further supervision. The contractor doesn't make money if he actually has to provide service or the trained personnel he promised, so people die. Until the governing bodies are held to account,the problem won't be solved. By the way, exactly what relevance does the so-called "report" of "an ambulance nurse studying at University West" have to the discussion other than it is his opinion?
Today's headlines
Pirate Bay inmate claims religious persecution
Photo: TT/The Missionary Church of Kopimism

Pirate Bay inmate claims religious persecution

Peter Sunde has complained to prison authorities that his religious rights haven't been respected after he was refused permission to meet with a representative from a church inspired by the keyboard shortcuts for cut and paste. READ  

Stockholm 'bomb man' jailed and deported
Police at the scene of the threat in June. Photo: Bertil Ericson/TT

Stockholm 'bomb man' jailed and deported

The 43-year-old man who threatened Stockholm's Gamla Stan with a bomb in June was sentenced on Friday to two years in jail, followed by deportation. READ  

Swedish police: 'We're sweaty all the time'
Swedish cops are unhappy with the heat. Photo: Håkan Dahlström/Flickr

Swedish police: 'We're sweaty all the time'

Swedish weather agencies say the summer's warmest day is yet to come, but police in the north have decided that they can't take the heat - and filed a report about the own stifling police station. READ  

SAS resumes flights from Stockholm to Tel Aviv
File photo: Johan Nilsson/TT

SAS resumes flights from Stockholm to Tel Aviv

SAS Scandinavian Airlines has resumed flights from Stockholm to Tel Aviv after the airline completed a 'thorough security analysis' of the situation in Israel. READ  

Swedish man stabs woman and kills himself
A Stockholm police car. File photo: TT

Swedish man stabs woman and kills himself

A man and a woman, reported to be both 45-years-old, were found dead on Thursday in an apartment on Lidingö in Stockholm with police suspecting a murder and suicide. READ  

Police fear arson after Sweden mosque fire
Central Norrköping in eastern Sweden. Photo: Stefan Vilcans

Police fear arson after Sweden mosque fire

Swedish police suspect arson after buildings at a mosque in Norrköping in eastern Sweden burned down in the early hours of Friday morning. READ  

Opinion
'Moving wasn't a choice, Sweden called to me'

'Moving wasn't a choice, Sweden called to me'

Caught in an identity limbo and surrounded by often apathetic "love refugees", The Local's resident Swedophile Solveig Rundquist wonders if she's the only expat who moved to Sweden for the culture alone. READ  

Swedish inmates to receive digital tablets
Photo: Hasse Holmberg/TT

Swedish inmates to receive digital tablets

Sweden's Prison and Probation Services are beginning a project in which suspected criminals will be given surf tablets to look at evidence against them. READ  

Snake hunt after man claims playground bite
The Swedish adder. Photo: Piet Spaans

Snake hunt after man claims playground bite

A man claimed to have been bitten by a poisonous snake at a paddling pool in Gothenburg on Thursday prompting a hunt which ended without a trace of the offending reptile. READ  

Stockholmers sound off on 'beautiful Swedes'
Swedish girls in Stockholm. Photo: Susanne Walström/Imagebank Sweden

Stockholmers sound off on 'beautiful Swedes'

Following a Nordic survey in which Swedes were voted the "most attractive", The Local hit the streets to see what Stockholmers thought. READ  

RECEIVE OUR NEWSLETTER AND ALERTS
Society
Swedes voted 'most beautiful' in the Nordics
Business & Money
Sweden demands EU clarity on Bitcoin tax
National
Swedish organic sales enjoy 'amazing' growth
Photo: Johan Nilsson/TT
Society
What's On in Sweden
Gallery
People-watching July 23
Blog updates

24 July

Sharing our Pride: Celebrating Love & the LGBT Community! (Stockholm in my American Heart) »

"It’s mid- July in Stockholm, and with much of the city on vacation, things can seem a little quiet – the streets, the bus, and the grocery store. One thing that has not paused for a summer break, though, is preparation for Stockholm’s Pride Festival, which will take place from July 28 to August 2...." READ »

 

22 July

Det (The Swedish Teacher) »

"Hej! “Det” is a personal pronoun that can be used in many ways, and it might me confusing if you always translate “det” to English “it”. In this article I will do my best to guide you to how to use “det”. Det replacing a word, a phrase or a clause Let us begin with the less confusing..." READ »

 
 
 
National
Swedish cops elect not to shoot 'angry elks'
Business & Money
New alcohol retail rules threaten micro-breweries
Gallery
People-watching Båstad
Business & Money
Sweden falls to third in global innovation index
Society
Swedish ornithologists keep webcam watch
Photo: Andreas Nordström/Image Bank Sweden
Gallery
Top ten Swedish beach hot spots
Tech
Swedish Wiki vet sets new content record
Photo: Fastighetsbyrån
Lifestyle
In Pictures: The Local's Property of the Week
Photo: Finest.se
Gallery
People-watching July 15-16
Photo: Ola Ericson/Image Bank Sweden
Society
What's On in Sweden
Photo: Lisa Mikulski
National
Hope springs eternal for expat pet shop owner
Gallery
Princess Estelle steals limelight at mum's birthday
National
Swedes risk infants' lives by covering up prams
National
Swede runs for office just using Bitcoin funds
Gallery
People-watching July 11-13
National
Malmö mayor slams Danish beggar ban
National
Swedish anti-abortion midwife sues county
National
Swede's salary chopped for Facebook use
Sponsored Article
Introducing... Your finances in Stockholm
Sponsored Article
Introducing... Housing in Stockholm
Latest news from The Local in Austria

More news from Austria at thelocal.at

Latest news from The Local in Switzerland

More news from Switzerland at thelocal.ch

Latest news from The Local in Germany

More news from Germany at thelocal.de

Latest news from The Local in Denmark

More news from Denmark at thelocal.dk

Latest news from The Local in Spain

More news from Spain at thelocal.es

Latest news from The Local in France

More news from France at thelocal.fr

Latest news from The Local in Italy

More news from Italy at thelocal.it

Latest news from The Local in Norway

More news from Norway at thelocal.no

733
jobs available
Swedish Down Town Consulting & Productions
Swedish Down Town Consulting & Productions is an innovative business company which provides valuable assistance with the Swedish Authorities, Swedish language practice and general communications. Call 073-100 47 81 or visit:
www.swedishdowntown.com
If you want to drink, that’s your business.
If you want to stop, we can help.

Learn more about English-language Alcoholics Anonymous in Sweden. No dues. No fees. Confidentiality assured.
AA-EUROPE.ORG/SWEDEN
PSD Media
PSD Media is marketing company that offers innovative solutions for online retailers. We provide modern solutions that help increase traffic and raise conversion. Visit our site at:
http://psdmedia.se