Swedish family reports agent after 'dream' Egypt holiday turns sour
Published: 23 Sep 11 09:24 CET | Print version
Online: http://www.thelocal.se/36314/20110923/
Dead rats in the restaurant, frogs in the pool, cockroaches in the buffet – a Swedish family has reported their travel agent for false marketing after a dream holiday to post-revolution Egypt turned into a nightmare.
- Swedish-Eritrean funds end Egypt torture ordeal (28 Apr 13)
- Bildt urged to help stop torture of Eritreans (7 Apr 13)
- Wheelchair fraudster guilty of benefit heist (23 Mar 13)
According to daily Hallandsposten (HP), the family from Halmstad, in the south of Sweden, decided to report Ving after having a nightmare experience when they expected their dream holiday.
The family had booked a room at a newly built hotel with pool and all-inclusive meals.
A few days before they were to travel, the travel company got in touch with the family and said they wouldn't be able to stay at the hotel, since it hadn't been finished.
However, the family were promised accommodation at a hotel of the same standard.
When departure was imminent, the company got in touch again and said that the pools at the hotel would not be usable due to a faulty pump but that transport would be provided to a nearby facility.
By then it was also too late to cancel the trip with a refund, which had been an option before.
When the family arrived at the new hotel they were presented with a room that smelled of mould and had a view facing a brick wall. According to HP, they also found vermin in various places in the facilities.
The travel company has expressed regret at what has happened saying that the reason for the family's nightmare experience was the revolution in the country.
The family has since been compensated with 30 percent of what they paid for the trip, but the company is unwilling to pay out more.
The family has reported the matter to the The National Board for Consumer Disputes (Allmänna reklamationsnämnden - ARN).
What do you think? Leave your comment below.
Seven arrested over Stockholm's Husby riots
Seven people were arrested on Tuesday following the Husby riots in northern Stockholm, with Sweden's Prime Minister Fredrik Reinfeldt warning that the unrest may continue. READ () »
'The future of freedom on the internet is at stake'
Internet policy experts gather in Stockholm this week to grapple with online data protection and surveillance issues that everyone who surfs the web should care about, reports technologist Stefan Geens. READ () »
'Swedishness must be split from being white'
Sweden needs a new story better equipped to deal with and include today's demographic diversity and create a new Swedishness that is separate from whiteness, write representatives from the Multicultural Centre in Botkyrka near Stockholm. READ () »
Body parts found in missing woman search
Human remains were found in a military building in northern Sweden on Monday night during the search for a 20-year-old woman who has been missing for two weeks. READ () »
The 'absolute truth' about tacos in Stockholm
Unable to find good Mexican food after moving to Stockholm to study in 2008, Monterrey native David Licona now finds himself running La Neta, one of the most popular Mexican eateries in the Swedish capital. The Local finds out more. READ () »
Defamation charges for Instagram 'slut-shaming'
Two Swedish teenage girls were officially charged with defamation on Tuesday for their involvement in the "slut-shaming" Instagram account that saw enraged teens in Gothenburg lay siege to two high schools last year. READ () »
Topless woman to be lifted from Swedish map
After a caricature of a topless woman on a tourist map in western Sweden left some residents seething, a local official has promised to have the offending image removed. READ () »
Former Saab CEO arrested for tax crimes
Jan Åke Jonsson, the former CEO of Saab Automobile, and two top-level colleagues have been detained by police on suspicion of tax crimes. READ () »
- 21/05 The 'absolute truth' about tacos in Stockholm »
- 21/05 Topless woman to be lifted from Swedish map »
- 21/05 'Swedishness must be split from being white' »
- 20/05 Topless Swedish beach bunny sparks outrage »
- 19/05 Royal wedding fever hits Sweden »
- 18/05 Man wounded in schoolyard shooting »
- 17/05 Danes invade Sweden for Eurovision final »
- 17/05 American 'prince' says no to Swedish citizenship »
- 16/05 Eurovision superfans swarm southern Sweden »
- 16/05 Naked Swede dresses down American Apparel »
More news from Germany at thelocal.de
- 21/05 Far right figure kills himself at Notre Dame »
- 21/05 French ministers face grilling over tax scandal »
More news from France at thelocal.fr
More news from Norway at thelocal.no
- 21/05 Richemont brands sale mooted after resignation »
- 21/05 Report narrows causes of fatal Sierre bus crash »
More news from Switzerland at thelocal.ch
In cooperation with DoToday
Register now for:
> Free use of noticeboard
> Special discounts
> Weekly news roundup
> Unlimited use of discuss
- Är du vår kunds nästa tekniska
- Medical Writer at AstraZeneca
- Senior Project manager to the Project
- Senior Technical Leader Driving Dynamics
- .Net Software Architects
- Application consultant
- Business Analyst or Requirement Specialist
- IT BUSINESS PROJECT MANAGER
- Java Software Architect
- Purchasing Controller
"BANG!!!! BANG!!!! BANG!!! In the midst of the Stanley Cup’s Eastern Conference semifinals series, every Bostonian knows it is all about Bruins ice hockey. Oh right. I am in Sweden, home of the 2013 International Ice Hockey Federation GOLD Champions. And there is certainly no doubt ice hockey fever has taken over Sweden. A lot of Swedes,..." READ »
- 16/5 08:32 Be British, be sincere and be bold (Brits Mean Business)
- 13/5 22:40 Week 20 matches (Stripes News)
- 19/4 15:47 UK and Sweden sign Defence MOU (The Diplomatic Dispatch)
- Är du vår kunds nästa tekniska
- Medical Writer at AstraZeneca
- Senior Project manager to the Project
- Senior Technical Leader Driving Dynamics
- .Net Software Architects
- Application consultant
- Business Analyst or Requirement Specialist
- IT BUSINESS PROJECT MANAGER
- Java Software Architect
- Purchasing Controller
- 21:34 Job prospects for British GP/family doctor
- 21:15 Can you recommend an excellent immigration lawyer?
- 21:09 Husby Riots and violence against the police...
- 21:06 90% of male population gay?
- 21:05 Living in the UK doing online work in Sweden
- 20:28 Getting a mortgage if my wage is paid overseas?
- 19:41 English people living in helsingborg
- 17:21 Found out I'm pregnant!
- 17:17 Driving Licence Risk course part 2 in English?
- 16:59 Labor/Swedish Laws regarding Forced Vacations
Casa Birgitta in Algarve, Portugal. Reduced price in best location. Private estate on white sand beach. All amenities included. Book here today! edward_george1@hotmail.com
Find products and services that are specifically focused on English speakers living in Sweden!
FULL DETAILS
Individuals & Couples - Stockholm Beth Rogerson PhD - Clinical, Marriage & Family Therapist
Click or call 08-5580 1266 now
Create an account with Banc De Binary, the world’s most reputable binary options firm, and start cashing in today! You can start by practicing with our free $50,000 demo account.
www.bbinary.com
Expat counsellor & talk therapist offers counselling for stress, relationship issues, sexuality, culture adjustment & life coaching. Private & confidential. Stockholm or Skype. Contact me today! 08-559 22 636 or
CLICK HERE
Your comments about this article:
The comments below have not been moderated in advance and are not produced by The Local unless clearly stated. Readers are responsible for the content of their own comments. Comments that breach our terms and conditions will be removed.
of ALL touristic destinations that could be safer than Egypt you propose Israel?
haha, I just found it funny! No offence! :)
With all the political turmoil and unrest going on, who in their right mind would travel to Egypt now? The worst of it may be over, but it will take some time for everything to stabilize and become safe again.
It's always been a dream of mine to see Egypt, but I'm going to give it a few years.
Kol tov,
if consider israel five finger of a hand only the smallest one has the conflict 4 is safe:) don't listen to media!
as above said you should go and see by urself!
I´ve been in Israel during the Intinfada and I REALLY FELT ME SAFE...I waked in Tel Aviv in the midle of the night and I didn´t see any problem. There, I avoid ONLY full restaurant and bus.
Egypt is generally unclean and unsafe although its people are often nice enough.
Libya Eco Desert Vacation (sleep under flares canopy)
Yemen Cultural Immersion Vacation - for women only (you too can be the fourth wife of an understanding Sheik)
*First aid not included.
Afghanistan Hands-on* Electrical Engineering Vacation. Road side bombs will be supplied on location.
* You may be required to leave your hands behind.
Syrian Archeological Tours - Dig Your Own Grave
I feel safer in Israel than I do in London, that's for sure. you should try Israel and then perhaps instead of signing yourself as ??????. you will be more positive !!!!!!!!
At least you can eat, drink etc without worrying about rats, salmonella, delhi belly, tap water is safe to drink etc. What sort of food do you like? I guarantee you wull find it in Tel aviv at least.