Surfer lands in Sweden after Ryanair mix-up
Published: 29 Jun 12 07:24 CET | Print version
Online: http://www.thelocal.se/41722/20120629/
A professional surfer from the UK who thought he was on a flight to France was given a surprise when he realized he had somehow boarded the wrong flight, and was halfway to southern Sweden.
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However, after heading to the wrong gate and after staff failed to notice his incorrect ticket on two occasions, the man ended up on a flight that was instead bound for Malmö.
But the surfer didn’t make the connection himself until well into the journey.
“When they said that we were flying over Denmark, I understood that we were going the wrong way,” he told the Expressen newspaper.
Upon arrival in Sweden, the situation was promptly rectified, and the budget airline sent Donachie back to London, provided him with a free night in a hotel, and then redirected him onwards to Biarritz.
The 19-year-old surfer remained relaxed about the mix-up, telling the paper that he wasn’t disappointed to have landed in Sweden at all.
“I thought it was fun, I was laughing - it was an adventure,” he told the paper, adding that he wasn’t moved to stay though, as “the beaches are better in Biarritz.”
Meanwhile, security issues have been raised as to how someone could fly with the wrong ticket.
According to Donachie, as a child was hiding during the preflight headcount, the air stewards didn’t notice one extra passenger.
Regardless, the airline has launched an investigation into the incident
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would have been funny, if he had been sitting with a girl talking to her. and then she would have said "so are you going to stockholm". "woa.. no no..not sweden of course".
and the girl ..thinkin... MORON :) you expect to land somewhere else :D hahahaha
> Upon arrival in Sweden, the situation was promptly rectified, and the budget airline sent Donachie back to London, provided him with a free night in a hotel, and then redirected him onwards to Biarritz.
This is the TRUTH about Ryan Air. They suffer from so many rumours of people saying bad things. People refuse to believe that you can actually fly for as cheap as £10-20. Sure you have to pay more if you want checked in baggage etc, but these are optional. On other airlines you are always forced to pay even if you don't want to check in bags.
I once had a suitcase that broke on a Ryan Air flight. The handle came off. They agreed to the value of the bag 450 SEK but refused to send me credit for that amount. Instead they sent me double (900 SEK) in Ryan Air vouchers towards my next flight.
As for the naming of airports. I totally understand why Skavsta is Called Stockholm South and Västerås is called Stockholm West. It implies that there a direct bus service to Stockholm to and from every flight. This way if you want to go to Stockholm you are not confused by having to discover for yourself if you should fly to Säve, Karlstad or Skavsta.
I think Ryan Air deserves more praise, hope this story goes viral.
I travel in Ryan air quite frequently, and not even once did I had trouble with them.
Afterall, the airlines are quite busy, which shows people are using it. But then again :) sometimes people complain just for fun, yes wrong it is but we do :)
No such thing as hidden extras, its all there before you click purchase.
In the event of a sudden drop in cabin pressure, masks will drop down from above you. Please insert 5 Euros for oxygen.