Comments on: Two stars for five-star “service”

By: personal loans

personal loans — Sat, 31 Dec 2011 20:42:10 +0000

Some time ago, I did need to buy a good car for my corporation but I did not have enough cash and couldn’t order something. Thank goodness my mother proposed to try to get the loans at trustworthy bank. Thus, I acted so and was happy with my car loan.

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By: Brandi18Parks

Brandi18Parks — Thu, 30 Dec 2010 03:32:54 +0000

People deserve very good life and credit loans or credit loan would make it better. Because freedom is based on money.

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By: Lou Ceifer

Lou Ceifer — Mon, 19 Oct 2009 02:41:54 +0000

Tell DC-Live,
We have a Sham for president, He won by the BLACK vote. I’m sure even the ones that were bussed in to vote are now asking them selves , WTF is he doing..

I’ve never been to this place you
re speaking of but do base my tip on service. Leave them Coins and they might get the message

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By: D R Jones

D R Jones — Sat, 17 Oct 2009 13:54:50 +0000

American in Virginia, I’d be happy to operate an upscale bar/club resturant in Stockholm. Know anyone that wants to put the cash up for 50% ownership? “grin”

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By: FoxPur

FoxPur — Sat, 17 Oct 2009 10:34:33 +0000

I’ve lived in Sweden 10 years now, I love Sweden in general but the BIGGEST complaint I have had since day 1 is the complete lack of Customer Service. Manners I have found are pretty much medium, Worse than US or UK, better than Spain and Germany. I would say the Manners issue is cultural. The

Customer Service is driven by customer action, and it doesn’t really happen in Sweden because Swedes don’t want to complain. See the ‘Lagom’ concept that is the culture Swedes are raised in (in over-simplified terms ‘Be Average, Don’t Stand Out’). With no pressure to improve the Customer Service from the majority of customers it doesn’t grow.

The US may be called a ‘Lawsuit Mentality’ but it really drove up the need for better Customer Service there.

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By: Rainer

Rainer — Sat, 17 Oct 2009 09:33:25 +0000

Sad but true – “manners” and “service minded” are the two fields where
Sweden (sorry be so generalizing, but that�s my experience) is far away from
from being acceptable.
Have been living in different regions of Sweden for almost 10 years now.
Cheers, Rainer

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By: Pia

Pia — Sat, 17 Oct 2009 06:43:45 +0000

Have been to Lydmar I think 3 times in all for dinner. Food is very good. People watching also good. But it’s too loud (and no the waiter will not ask for it to be turned down a notch) and the service is uneven. Also the whole New York thing with needing a reservation when the place is empty, ALL 3 times claiming that HAD to be done eating by a certain time because SO busy and then trying to push desert and more drinks at the stated time as obviously the table is FREE. That said, make a reservation and try the food – it’s nice.

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By: michael

michael — Fri, 16 Oct 2009 19:49:52 +0000

I had a similar experience when I brought some customers from out of Sweden there / in our case we also ate. We arrived on time but our table was not ready and we were sent to the bar. In every waterhole I have ever been this, and I have been in a few, it is obvious where the bar is but in this hotel it is not obvious at all; the bar being an open space between a kitchen bench and the diners tables. One cannot help feel that one is loitering as you try to get the attention of a serving person. As with the author, it took sometime to order a drink with no menus. When we did finally sit down the menu had probably the most bizarre layout I have ever seen… So typical Stockholm ‘in” restaurant that tries to differentiate itself with what are little more than gimmicks rather than good service in a good atmosphere, such as Sturehof…

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By: Sheila Craig

Sheila Craig — Fri, 16 Oct 2009 09:49:12 +0000

Similar experience in the Hard Rock Cafe, where in addition to the appalling service and very poor food we were ‘forced’ to remove our coats. After a lot of arguement I was allowed to retain mine, unlike the extremely smartly dressed young men who did remove their suit jackets. What on earth is the reason for that other than to make an extra few krona?
Never again!

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By: joe d

joe d — Fri, 16 Oct 2009 05:48:29 +0000

Why does all the world claim to hate us Americans yet they’re so obsessed with us? I call bullshit. Haha.

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