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Wine Freedom - Vinfrihet

Raising a toast to a more competitive wine market

Posts Tagged ‘Bring Express’

You find us here you find us there you find us…..

Monday, October 12th, 2009

Last week we tasted 25 wines from several different countries and selected exactly none of them for inclusion in our range. Zero wines does not help our selection of wines for 2010 range but it was actually funny to taste through such an amazing collection of wines with enormous potential but in reality did not make the grade.

This is one of the less than fun parts of our job. What we never tire of is meeting our members throughout Sweden and introducing them to quality wine. As many of you know who have been to one of our tastings, we have a superb team of trained sommeliers who travel the country spreading the good wine word. Lina AW and Sarah are responsible for arranging the events and this week you will find them in Göteborg, Malmö and at the Älskar Mat fair in Malmö. Drop by and say hi to Magnus, Matilda and Jakob too! By the end of this year our tireless team will have held over 80 events and met literally thousands of members from Haparanda in the north to Malmö in the south and many places in between! Any suggestions where we should visit next year?

Our members must appreciate the opportunity to meet us and taste the wine because our business is continuing to grow and grow mostly through word of mouth. September was a fantastic month and October looks like being even better as the word spreads that wine lovers finally have choice.

Six months ago we started our wonderful cooperation with Bring Express to offer home delivery to everyone in this long and fine country and last week we had a review of the service. Clearly our members appreciate the ability to have quality wine delivered home at night and our relationship with Bring Express has been a very positive improvement to our business. Rarely do you meet a big company like Bring Express (owned by the Norweigan Post) that is so professional, flexible, entrepreneurial and really great to work with at almost every level from their dynamic CEO Tobias to their customer service people and all the logistics experts in Jönköping and Stockholm. That they also appreciate good wine helps foster the relationship too!

Bring Express has helped deliver on our, Lina AW and Sarah’s promise to take our wine out to our many thousands of members as possible and do it with a smile!

Cheers

Mark

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Finding New Ways

Monday, March 30th, 2009

As regular readers of Vinfrihet will know, the story of how wine is delivered to our members is worthy of a Chinese Communist era soap opera: Capitalist Roadsters vs Little Redbook carrying Party Members. The first two scenes of the drama involved the bullies at KF (Konsum, Coop, Mataffaren) breaking their contract to deliver our wine and then Posten dismissing our business as too small to bother with. I am glad the audience is still watching because just as you hope for in any good movie, the good guys are making a come back!

Today we announced a national contract with Bring Express whose slogan, Finding New Ways, could easily be the sub text for our wine club business. From March 26 all orders placed with our wine clubs will be home delivered - EVERYWHERE IN SWEDEN! Bring’s impressive service will give our wine club members the best home delivery service in the country for the same low price we currentlyoffer of only 190kr a case of wine (150kr for the second and all subsequent cases of wine shipped free so the maximum anyone pays is 340kr for delivery). If you live in the archipelago outside of Stockholm or Göteborg there is an additional fee.

Every customer ordering on our wine club sites has their social security number verified to check that they are over 20 and Bring Express’ handsomely dressed in green drivers check the ID of all people receiving the wine and have them sign for it. This is the best and only 100% age checking for alcohol sales in Sweden. Bring will also call up every customer to book a delivery time up to 21:00 and call 30 minutes before arrival so most members will be able to leave for home when they get the call and the smart green van arrives with the much awaited package.

That is what we call service!

 The whole experience of negotiating with Bring Express and the implementation of the logistics when compared to our 12 month ordeal with Posten is like the difference between Obama and Mao. One gives you hope for the future the other makes you regret the past!

While our members enjoy the benefits of Bring’s national service and our great wine, we await the eventual criticism from Systembolaget (bla bla bla against community health…) and the anti alcohol lobby (bla bla bla against community health….) who were the shadow puppet masters in the first two scenes of this Chinese soap opera. As long as Systembolaget sells spirits, beer and 60% of its wine sold is bag in box products with use by dates 11 months from filling, people in glass pagodas should not throw stones!

Thank you Tobias, Jonas, Stefan, Charlotte and the whole Bring team. We know you will have the courage to stand up to the puppet masters and live up to fulfilling your slogan to the benefit of Swedish consumers of quality wine!

Cheers to Bring!

Mark

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