(edit title) Getting a contract for a dongle What next? Options

[vivientoft]

Apologies for asking one that's probably been covered before.
Have just tried to order a dongle on contract and been told that I have failed a 'credit check'. On queerying this, was told I must have been registered at a 'legal address' in Sweden fo at least 7 months. I have replied that we have owned our house in Sweden outright for over a year, have lived here since last April and have paid commune tax for 2012.
What else do we have to do to be 'ergistered at a legal address',does anyone know?
P.S. thanks for all previous help re: dongles - Johnno that means you, long may your dongle dangle.

[Yorkshireman]

Tax information for 2012 will only hit the Credit Companies once declarations are completed in May. Maybe that is why?

[Johno]

Assume you have had PNs for the 11 months since being resident ? Being registered means having being on the folkbokföringsregistret and having a PN.

ps If you mean me, there are pills for it, but I am not going there.

pps Beaten to it ! Add this to the above

[Yorkshireman]

And, depending how long ago the check was, you should receive or already have received a copy of the information that was given to them. That is the law ...from that You will be able to see what info they have.

[vivientoft]

Thanks for prompt replies, and sorry for mispelling your name Johno. We got our personnumbers in August 2012, so that makes it 7 months until now. They have acknowledged my last email but not replied. It is 3 with whom we are dealing. We can carry on with the top ups but they are so expensive. Living in Hope...