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Lost and Found on the tram

Never seen this in other countries

eardoctor
post 26.Oct.2012, 02:13 PM
Post #1
Joined: 15.Oct.2008

how disgusting! my friend had left an Apoteket bag on the tram with some lotion and a deodrant. it was at the Västraffik Hittgods, but they charged 50 kroner for the pleasure! everything in this country costs money, don't you agree?
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byke
post 26.Oct.2012, 02:15 PM
Post #2
Location: Europe
Joined: 28.Oct.2008

I wonder if they are legally allowed to charge ?
Wouldn't that be considered theft?
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byke
post 26.Oct.2012, 02:16 PM
Post #3
Location: Europe
Joined: 28.Oct.2008

There is some sort of unwritten rule regarding 10% over here ....
A fixed price would seem to go against such notion.
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Bender B Rodriquez
post 26.Oct.2012, 02:33 PM
Post #4
Joined: 25.Mar.2006

There is actually a law regulating this: https://lagen.nu/1938:121

Public transport are free to use their own regulations on things found on their vehicles, since you as a customer agree to the regulations of the transporter once you enter their vehicle. Section 7, second paragraph in the above law. Note that the language in this paragraph is almost undecipherable to the average Swede smile.gif
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Shibumi
post 26.Oct.2012, 02:44 PM
Post #5
Location: Stockholm
Joined: 30.Sep.2010

My BFs daughter left something behind on an Air France flight landing at Arlanda, Menzies Aviation charged us 50 Kr to get it back via their lost & found.

She left her jacket behind on the Arlanda Express and there was no charge for their lost & found.
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johnjohn
post 26.Oct.2012, 02:46 PM
Post #6
Joined: 10.Dec.2010

Where I live the winter lost and found ie. hats, gloves etc. are placed in a box in the transportation waiting hall. Often I have seen people trying on the items to make sure they fit before claiming them. smile.gif
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byke
post 26.Oct.2012, 03:09 PM
Post #7
Location: Europe
Joined: 28.Oct.2008

QUOTE (Bender B Rodriquez @ 26.Oct.2012, 03:33 PM) *
There is actually a law regulating this: https://lagen.nu/1938:121Public transport are free to use their own regulations on things found on their vehicles, since you as a cust ... (show full quote)

Bender, I am going to pre warn you before I make this response that this reply is one of interest ... not Sweden bashing (Which you often claim).

I am interested in the law and how it functions in Sweden.

If their is a law that allows for the collection of payment for lost and found.
Would it not have to reference such law on the sales of its tickets (terms and conditions etc) for it to be enforceable? Since it is a private operator.

As I have never seen any such T&C on the few tickets I have purchased (all by SMS).
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Gunnar Larsson
post 26.Oct.2012, 08:22 PM
Post #8
Joined: 9.Sep.2008

There is indeed a law regarding lost and found (https://lagen.nu/1938:121). It says (in some rather ancient language) that it is ok for the finder to charge reasonable costs, so I assume it would be within the law.

However, it is (in my experience) certainly not standard practice. I would be as annoyed as eardoctor if I was charged for something left at public transport. As you say paying 10 % if you have lost something is an unwritten rule, but more as in good manners if you have lost the stuff, it is not ok to just take 10 % out of a wallet that you have found..
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Ankinette
post 26.Oct.2012, 11:01 PM
Post #9
Location: Stockholm
Joined: 26.Jul.2011

London lost & found also charges...
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Bender B Rodriquez
post 27.Oct.2012, 02:29 AM
Post #10
Joined: 25.Mar.2006

QUOTE (byke @ 26.Oct.2012, 04:09 PM) *
Bender, I am going to pre warn you before I make this response that this reply is one of interest ... not Sweden bashing (Which you often claim).I am interested in the law and ... (show full quote)

It is a good question, but the answer is no; they do not need to inform you of all the conditions when you buy the ticket, since then they would need to give you a full booklet every time. It is similar when you buy an airline ticket.
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chazza
post 27.Oct.2012, 03:27 AM
Post #11
Location: Scandanavia
Joined: 15.May.2010

QUOTE (eardoctor @ 26.Oct.2012, 01:13 PM) *
how disgusting! my friend had left an Apoteket bag on the tram with some lotion and a deodrant. it was at the Västraffik Hittgods, but they charged 50 kroner for the pleas ... (show full quote)

I do agree that everything costs money in this country. It is especially noticeable when one comes from a culture where there is a lot of free stuff given away to entice people to spend. Things such as two for one meals on slow restaurant days and free coffee at certain times of the day etc.etc.

generosity and largesse is not a Swedish trait but you learn to live with it sad.gif
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byke
post 27.Oct.2012, 10:04 AM
Post #12
Location: Europe
Joined: 28.Oct.2008

QUOTE (Bender B Rodriquez @ 27.Oct.2012, 03:29 AM) *
It is a good question, but the answer is no; they do not need to inform you of all the conditions when you buy the ticket, since then they would need to give you a full bookle ... (show full quote)

So how do contracts work in Sweden in regards to specific rules?
Do such places require specifically tailored individual government laws that reference their existence and the law, or are they covered under consumer protection?

The reason why I ask, is if I take an example from elsewhere.
Tickets often have a small piece of text stating that terms and conditions apply, see (example address) for details. Which informs the person who is paying for a service that their are conditions, however these conditions have to be researched to find the full details.
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Lipp
post 27.Oct.2012, 11:11 AM
Post #13
Joined: 16.Aug.2009

So what's the big deal about having a small administrative charge for the recording and safe-keeping of lost goods?

...

Would you prefer that they're tossed straight into the bin and simply claim that it's your own responsibility to keep track of your possessions?

Or simply leave it there for you to spend an entire evening tracking down the very bus/train carriage that you lost it on, hoping that it hasn't been taken?

Or lodge the costs involved onto the regular ticket prices?
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Bender B Rodriquez
post 27.Oct.2012, 02:02 PM
Post #14
Joined: 25.Mar.2006

QUOTE (byke @ 27.Oct.2012, 11:04 AM) *
Do such places require specifically tailored individual government laws that reference their existence and the law, or are they covered under consumer protection?

Both.
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byke
post 27.Oct.2012, 09:29 PM
Post #15
Location: Europe
Joined: 28.Oct.2008

How can that work without abuse?
Especially if the 2 separate definitions go against each other?
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