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VODAFONE

Vodafone to slash one in ten Swedish jobs

Mobile operator Vodafone is to sack one in ten employees in Sweden over the coming year to cut costs, according to NyTeknik. Stiff competition in the market is, apparently, the reason.

Vodafone is aiming save 250 million kronor a year over the next two years. The company announced yesterday that part of this will involve over 300 jobs going over the next two years.

This is the first time the company has been forced to axe jobs in Sweden.

“The Swedish mobile market is at saturation point right now,” Hans Kuropatwa, head of Vodafone Sweden told NyTeknik. “Prices have sharply declined and we need to act now in response to the market.”

Redundancies are also likely for other Nordic phone companies. Of the 11,000 currently employed by Telia Sonera Sweden “several thousand” jobs are expected to go over the next three years.

Telia’s managing director, Anders Igel, warned in February that Telia Sonera Sweden needs to save four to five billion kronor over the next three years.

Elsewhere, Norwegian company Telio’s planned assault on the Swedish telecommunications market is likely to make competition even tighter. The company is currently poaching 6,000 customers a month from Norwegian phone company Telenor with its broadband telephony service.

The company has 10,000 Danish customers already and is adding 1000 new customers every month. The company are yet to launch the service in Sweden but already have six staff in place according to Norwegian IT Net-zine digi.no.

Using the company’s service, Norwegians can ring any landline number in Europe or America for 159 Norwegian kroner a month.

Sources: NyTeknik, digi.no

PRIVACY

Telia leaks customers’ private phone logs

Swedish telecom firm Telia has come under fire after the company published customers' private information, leaked their bills online, and revealed lists of SMS and phone call recipients.

Telia leaks customers' private phone logs

Several customers of Telia, the Swedish subsidiary of Swedish-Finnish telecom company TeliaSonera, learned this week that their information had been leaked for several months and was still available on Google cached documents. One of those affected was 28-year-old Madelene Dalebrand Wachler from Hudiksvall in eastern Sweden.

“[Swedish tabloid] Aftonbladet rang me and explained that my billing statements were viewable online… you could come in directly and see it all – all the calls I’d made and all the people to whom I had sent an SMS,” she told The Local.

The information came with names, addresses, telephone numbers and even lengths of the phone calls.

“It’s terrible. Some of the people I had contacted had private and unpublished numbers, and all of this has been leaked by Telia,” she added.

Wachler has since contacted authorities at Sweden’s Data Inspectorate (Datainspektionen) who have promised to launch an investigation into the matter.

“I’m also looking into getting compensation from Telia. Information shouldn’t be available like this, it’s horrible and it’s quite scary actually. And it makes it harder to trust all these big companies,” she said.

Telia spokesman Hans G. Larsson was shocked to learn of the leaks, confirming that only a few people were affected.

“This in unacceptable, of course, and it’s something we will be looking into. We do offer our customers confidentiality and this involves the data protection act,” he told Aftonbladet.

He explained that the system had been shuttered later on Monday night, which meant no customers were able to see their own statements online at the time.

“If you need to pay a bill over the coming days, you can log into My Pages [Mina sidor] on Telia to see the statements,” Larsson told the TT news agency.

“Thank goodness, this seems to have been very limited. Nothing points to it being a large group of customers being affected, but it’s bad enough already,” Larsson told the TT news agency.

Oliver Gee

Follow Oliver on Twitter here

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