“We have sent letters to all those customers who withdrew money from the relevant cash machines in the past week. We know that they were manipulated and fitted with equipment that stole all information on the cards’ magnetic strips,” said Nordea spokesman Boo Ehlin.
The 3,000 affected customers will be issued replacement cards. The old cards will work until the new cards are delivered.
Customers who lose money from their hijacked accounts are guaranteed by law to get their money back.
“Our information so far indicates that around 70 customers are affected. Anyone who believes they have lost money should contact us for compensation,” said Ehlin.
It is not yet known how much money has been stolen, but there is no indication that large amounts are involved.
“It’s still very unfortunate. Fraudsters often test taking out small amounts, from a few hundred kronor to a few thousand,” said Ehlin.