Nurse used medical records for laundry note
The Local · 21 Jul 2011, 14:46
Published: 21 Jul 2011 14:46 GMT+02:00
The note was put up with an altruistic aim. It said: “Did you miss your laundry pick-up time? I will be here until 2 pm “ followed by the woman’s mobile number.
The problem was that on the back of the note, a patient’s name and medical information could easily be read.
A neighbour, discovering the note several hours later, reported the incident to the National Board of Health and Welfare (Socialstyrelsen).
The neighbours had identified it as a page from what seemed to be someone’s medical records.
When the neighbours contacted the agency, they were told to send it in order for an investigation to be opened into the matter.
As the nurse’s name was mentioned on the page several times, the board concluded that she would have had access to the file, and obviously used part of it to write a message, in a matter unrelated to work, which could be read by a large number of people.
The agency is therefore demanding answers to a series of questions from the woman.
They want to know why the nurse used a page from a confidential file to write a message to a member of the public as well as if she has more confidential papers left in her home.
The agency also wants the nurse to answer whether this is a single occurrence or if she has left private notes on medical records at any other times.
The nurse has until August to respond to the agency’s queries and explain her conduct.