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Elderly woman had 52 different care givers

TT/Clara Guibourg · 22 Apr 2012, 12:22

Published: 22 Apr 2012 12:22 GMT+02:00

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“Having to explain for the 53rd person to show up what kind of yoghurt she wants, or whether she wants to be moisturized after her shower, it’s just not dignified,” wrote the daughter in a letter, according to local newspaper Helsingborgs Dagblad.

The home care services include help with cleaning, shopping and showering. Not knowing who’s going to show up on her doorstep intending to help her with these personal tasks has been a strain on the elderly woman, according to her daughter.

“I’ve seen how it’s worn her down, and how much energy it takes from her,” she wrote.

“I agree that this is too many different helpers, especially when help with personal care and hygiene is involved,” said Liselott Perlhagen, who heads the home care services in Nya centrum, the Ängelholm district where the elderly woman lives.

According to the municipality, however, the situation isn’t unique, as staff rotate and take extra shifts when the scheduled staff is ill, on vacation, or at home with children.

Story continues below…

“If we’re to decrease our staff rotation, we’ll also be forced to decrease our care recipients’ options for when they want help. It’s a matter of priorities,” Perlhagen said to Helsingborgs Dagblad.

TT/Clara Guibourg (news@thelocal.se)

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Your comments about this article

12:44 April 22, 2012 by muscle
hmmm, just a suggestion, may be a profile of the elderly person can be created, video preferably, and then it can be shown to the new care workers before they come to attend the lady. yes, true still some description will be required, but it may help a bit!
16:21 April 22, 2012 by k2kats
The top priority is what is in the best interest of the patient.

Demanding that anyone, let alone an elder who deserves our utmost respect, accept one stranger after another to deal with intimate tasks is beyond outrageous.

If Ms. Perlhagen cannot figure out a schedule that would provide more continuous care (i.e. by the same 3 to 4 individuals each week, barring vacations), perhaps it's time to turn over this position to someone who can (and will).
18:47 April 22, 2012 by Douglas Garner
I feel terrible for folks like her... just think, anyone could walk in the door! She has no idea who to expect from one day to the next. Routine is critical for the aged and many with other special needs served by these SERVICE firms.
23:27 April 22, 2012 by DAVID T
Complaing about the free care she recieves - maybe the daughter should take over
08:02 April 23, 2012 by riose

First: When you say for free you mean that she paid it through taxes, right?

Second: Are you saying that if you get a FREE punch in your face, you cannot complain?
20:42 April 24, 2012 by mcarroll1
I knew of a lady who's granny was 'looked after' by these carers. Different people all the time came to change her, wash her, shower her, feed her, put her to bed etc. The indignity for the poor woman and the stress and anguish for the poor grandaughter was apalling to see. Some of the carers were excellent others were useless. Stuff was never done correctly and they stayed only the minimum of time. The granny's personal items of jewellry slowly disappeared and nobody could say what happened. The whole thing stinks and the government is responsible. They have abrogated their responsibility to these private companies who rip off the badly supervised care system. Tax payers pay for it and get a lousy service for good money. Everyone will eventually fall prey to these greedy companies and this careless system unless everyone finds out what is going on and demand answers and improvements. To complain too much leaves you threatened with removal from the system or facing retribution visited on your unfortunate relatives when you are at work. I am tired reading of this stuff - please fix it for the old and vulnerable.
13:58 April 27, 2012 by SimonDMontfort
The old lady's daughter should be pleased that so many people are involved in looking after her mother
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