Multiple employees at a branch of Försäkringskassan (Swedish Social Insurance Agency) in Gävle face serious repercussions for browsing the web instead of helping customers.
In one case, the employee spent about 50 hours of work time during one month visiting 350 websites – including plenty of shopping, weight-loss sites, and blogs. Over a period of seven months the woman had worked 51 hours overtime, but over the summer alone she had also spent 47 hours wasting time – mostly on Facebook.
Another employee was "inactive" in the work system for 69 of her 474 clocked hours. She had visited 112 different websites not related to her work, in addition to leaving the office during work hours.
The agency concluded that the woman had been "disloyal to the employer" by being inactive at work both in paid overtime and scheduled work.
The woman retained her job but was punished by losing half of her pay for the month.