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'Utter chaos': Stockholm's Arlanda airport still hit by long queues

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'Utter chaos': Stockholm's Arlanda airport still hit by long queues
A plane prepares to touch down in Sweden's Arlanda airport. Passengers have been frustrated by long queues at security. (Photo by Jonathan NACKSTRAND / AFP)

More than a week after the company running the airport said it would take action to resolve the issue, passengers are still subject to waiting times of more than an hour just to go through security.

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Passengers at Stockholm's Arlanda airport are not happy. 

Swedavia, the company that manages the major transport hub, warns that staff shortages at security check points are leading to longer queues. 

More than a week ago, the company said that it launched "major recruitment efforts" to resolve the issue, but many passengers are still reporting waiting times of more than one hour to pass through security. 

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Various people on Twitter have described the situation as "a catastrophe", "horrific" and "utter chaos". 

Another Twitter user, @PropDylan advised: "Don’t fly here. Take a canoe here or whatever. It’ll save you some time."

The problem is compounded by an uptick in travel as Europe enters the summer and most countries have relaxed Covid-related travel restrictions. 

READ MORE What's behind the behind the queues at Stockholm Arlanda airport?

Swedavia has said that it will reopen Terminal 4, which was closed during the pandemic, on June 15th. This will ease pressure on Terminal 5 where the impact of long queues is currently being felt. 

Airport unions have threatened to go on strike unless the problem is resolved soon. 

What should you do if you are travelling through Stockholm Arlanda at the moment? 

Swedavia recommends that you arrive “well in advance” when taking a flight. You can contact your airline here to find out when their check-ins and baggage drops open.  

Swedavia also recommends that you do everything possible to speed up the check-in process, such as:

  • checking in from home
  • packing hand baggage to make screening faster
  • checking the need for a face covering in advance
  • checking that you have the right travel documents ready 

If you can’t check in from home, Swedavia recommends seeing if you can check in using an automated machine at the airport.

You can read more to do if you have missed your flight due to the chaos HERE

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