Swedish rail company SJs site crashes on Christmas tickets release

The booking site of Sweden's state-owned rail company SJ crashed on Tuesday evening after the company released long-awaited tickets for the Christmas period.

Swedish train
SJ's booking site crashed once tickets for Christmas were released. Photo: SJ

The company on Tuesday night released tickets for the period from December 11th to March 12th next year, only to see the site crash under the volume of booking requests. 

“There are enormous amounts of customers who want to buy tickets, even though it’s the middle of the night,” Lina Edström, a press officer for the company said shortly after midnight. “The home page quite simply can’t cope with responding to so many requests at the same time. 

The site started to work again a few hours later, only to crash once again as people woke up and started booking on Wednesday morning. 

“The reports we are getting is that it’s working for some people and not for others. That’s what we’re seeing as Sweden wakes up and more and more people try and get onto the site,” said Jonas Olsson, another press officer at 7.30am. 


The release of Christmas tickets in Sweden has been severely delayed because of late publication of the Swedish Transport Administration train plan for 2023, which coordinates the times for all passenger and goods trains in Sweden. 

The train plan should have been published at the start of August, giving companies 18 weeks to set tickets from December 10th. It was only released on October 19th. The administration said that it has had problems due to change over to a digital system. 

Many customers have been complaining that they have seen prices for Christmas trips double in the time it has taken them to book a ticket. 

Olsson told the TT newswire that SJ’s pricing system is based on the level of demand. 

“I understand the frustration, and we may well look at this going forward,” he said. “But even if many people have ended up in this situation, there are many others who have been able to buy cheaper tickets.” 

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Öresund Bridge raises toll for single journeys between Sweden and Denmark

The Öresund Bridge on Thursday increased its toll for single journeys but said that new discount rates will be introduced.

Öresund Bridge raises toll for single journeys between Sweden and Denmark

The bridge’s operator Öresundsbron set out the changes to toll prices in a press statement on Tuesday.

“We are making it cheaper for those who travel with us the most and the price will go up for those who travel less,” Öresundsbron director of sales and marketing Berit Vestergaard said at a briefing on the price changes.

The toll price for a one-way crossing on the Öresund Bridge was raised to 645 Swedish kronor (440 Danish kroner) from the previous 610 kronor (415 kroner) on Tuesday, a 6 percent increase.

Discount offers for both private and business customers will provide bigger savings for frequent bridge users under the new price structure.

While the annual fee to register for one of the Öresund Bridge’s range of discount offers goes up from 495 Swedish kronor (335 Danish kroner) to 499 kronor(349 kroner), the price per journey falls by 6-7 percent or 8-12 kroner per journey.

A breakdown of the Öresund Bridge price changes in full. Photo: Öresundsbron

Increased prices on single trips allow the cost of a crossing for a discount customer to be reduced, Vestergaard said.

“We want to offer our customers a cheaper price and we are doing it at a time when many other things are becoming more expensive,” she said in the statement.

“It will simply be cheaper and easier to cross the Öresund with a discount offer. The price per journey will fall by around 7 percent,” she said.

Tuesday’s changes mean that motorists registered for discount offers will no longer need to carry an electronic tag to register at the toll. Instead, tolls will use number plate recognition. Cars must be registered on the Öresundsbron website.

Discount schemes for the bridge have been renamed under three categories: ÖresundGO, ÖresundPENDLER and ÖresundBUSINESS.