A voice for newcomers in Sweden

Millions of calls to Swedish healthcare hotline left unprotected online

The calls have reportedly been accessible for anyone to download or listen in to since 2013. Photo: Fredrik Sandberg/ TT file picture

Published: 19.Feb.2019 07:58 hrs

For six years, the recordings of some 2.7 million confidential phonecalls made to Sweden's healthcare hotline, Vårdguiden 1177, were left accessible on an unprotected server online, Swedish media report.

According to tech site Computer Sweden, which broke the news, all calls handled and recorded by medical advice group MediCall since 2013 were stored on an unprotected server – lacking both password protection and other security measures – making them accessible for anyone to download or listen to.

"The calls date back to 2013 and include 170,000 hours of sensitive conversations that anyone could download or listen to," the tech publication wrote, adding that it had listened to some of the calls.

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