• Sweden edition
 
Swedes left stranded as Ryanair flight goes empty

Swedes left stranded as Ryanair flight goes empty

Published: 17 Sep 2012 12:03 GMT+02:00
Updated: 17 Sep 2012 12:03 GMT+02:00

The members of the Axelsson family from Nyköping, eastern Sweden, are livid with Ryanair after they were forced to find their own way home following a holiday in Rijeka, northern Croatia.

“I never thought they would behave this badly,” Mirva Axelsson told the Aftonbladet newspaper.

“We knew we were travelling with a budget airline but we never thought they’d leave us behind.”

Ryanair announced to passengers Friday that the wind was simply too strong to safely make the flight from Rijeka to Skavsta airport outside of Stockholm.

However, just two hours later the plane took off anyway – without any passengers on board.

Mirva, her husband, and their two children had no other choice but to make other arrangements, along with all the other passengers – a task that proved difficult as there was no internet available in the airport.

The Axelssons ended up taking a taxi from Rijeka across Slovenia and into Trieste in Italy.

From there, they took a train to Traviso where they stayed the night, flying the next morning to Sweden.

The whole affair cost the family around 8,000 kronor ($1,220) – money they are now trying to reclaim.

However, the family has had no success with even reaching the airline, and fear that they won't see the money again.

According to the Swedish Consumer Agency (Konsumentverket), an airline is wrong to leave passengers to fend for themselves.

“One has the right to help with transfers and rebooking, and if it comes to this kind of time span you have also the right to food and housing,” said agency spokesperson Jolanda Girzl to the paper.

The news come shortly after the Irish Independent newspaper detailed how Ryainair planes had sought 28 emergency landings citing fuel shortages – a result of their cost cutting approach to loading their planes with the minimal possible amount of fuel pre-flight.

TT/The Local/og

Follow The Local on Twitter

The Local (news@thelocal.se)

Don't miss...X
Left Right

Your comments about this article

12:57 September 17, 2012 by Abe L
You get what you pay for. There have only been hundreds of horror stories about Ryanair after all. It would not surprise me if the same family books their next vacation with them again, simply because they are cheap. Rather then skipping a vacation and taking the one after with more security, safety and comfort.
13:15 September 17, 2012 by 007
unfortunately, they didn't what they paid for; a return flight to sweden. consumer laws are in place to prevent this type of consumer fraud.

i refuse to fly ryan air because it is at the cost of other consumers and their employees. i refuse to be a part of a financial shell game that takes advantage of people.
13:31 September 17, 2012 by StockholmSam
"The news come shortly after the Irish Independent newspaper detailed how Ryainair planes had sought 28 emergency landings citing fuel shortages - a result of their cost cutting approach to loading their planes with the minimal possible amount of fuel pre-flight."

Holy shiiiiiiit !!
15:15 September 17, 2012 by DerDeutsche
The "emergency landing" is not as serious as it may seem. Pilots are supposed to have 30 minutes worth of fuel as a reserve. Once they are below that level, they are supposed to declare an emergency, which gives them priority for landing.

The only way in which Ryanairs fuel emergencies affected the passengers is, ironically, that they probably got to their destination faster.
15:27 September 17, 2012 by occassional
In the words of Taaj Manzoor:

Because you was a cheapskate and you booked with a crap airline, isn't it?
17:55 September 17, 2012 by willpf
I don't understand these issues??

If you've got decent travel insurance, they would fly you home and pay for everything.
18:14 September 17, 2012 by philster61
Lyingair makes up its own rules. You pay peanuts you get monkeys.....
02:19 September 18, 2012 by Beavis
very suspect story.. if the flight was cancelled because of high winds (indeed that part is true- planes were not allowed to land at Skavsta) The plane "took off empty"- but it obviously did not fly to Skavsta, but to another airport. Sure Ryan is at fault for not providing overnight or alternative directions (maybe they did but the family didnt like it?)

The bit thats gets me is they were stupid enough to take a taxi across 2 countries!!!! Surely they could have taken another low cost flight to Germany and connected there instead?!

ie ther are daily flights to Koln, Zagreb and Bcn
08:28 September 18, 2012 by Shaky
I've flown Ryanair for over 10 years between Gothenburg and London at least 4-5 times a year and with the exception of 1 cancelled flight (due to fog. Flew next day instead) have never had a problem. I have a family of 6 and they have saved me thousands of pounds.

Of course there's going to be the odd horror story but generally they do a pretty good job of getting me from A to B. That's all I ask.
09:46 September 18, 2012 by JulieLou40
I too have flown Ryanair many times. Apart from a few delays, it's been ok. The main thing that irritates me about them is that most of their cabin staff can barely speak English, so the in-flight announcements are total garbage.

As long as you expect a flying bus, then you're alright. Oh, and the possibility that you may be left in the proverbial if they decide to cancel it.
10:47 September 18, 2012 by Beavis
@Shaky

Have had a similar experience, flew twice weekly for a year, delayed once, diverted to Arlanda once. The year after I flew Sas 8 times, luggage lost 6 times, delayed 8 times, forced to change at CPH for no reason x2 - plane actually hit the walkway thing in cph. SAS also keep using those MD80s and MD82s that should have been taken out of service 10 years ago.

Worse thing about ryan is that Scottish git message when youve landed and stupid passengers who seem to think they are flying 1st class transatlantic and "oh I am sure I can bring 25kgs of carry on luggage!"
Today's headlines
Stockholm 'thief' turns out to be trainee ninja

Stockholm 'thief' turns out to be trainee ninja

Stockholm police rushed to the scene when a worried Swede reported that their neighbours were the victim of a break-in - but when officers arrived, they found nothing but a ninja in the middle of practice. READ  

Elections 2014
Liberals hint at bringing back conscription
Photo: Fredrik Sandberg/TT

Liberals hint at bringing back conscription

With Russia becoming "all the more aggressive", the Liberal Party leader and education minister, Jan Björklund, has suggested that Sweden may have to reintroduce conscription. READ  

Swede mauled in bear hunt gone wrong

Swede mauled in bear hunt gone wrong

Roles were reversed in a bear hunt on Thursday night, when a Swedish hunter was attacked by his prey, leaving the man in hospital in a serious condition. READ  

How immigration became a key election issue
Photo: Bertil Ericson/TT

How immigration became a key election issue

Prime Minister Fredrik Reinfeldt sparked a furore with recent comments that put rising refugee costs in focus before the elections. But why did he bring it up, and will it affect the outcome? READ  

 Saab carmaker fails in bid for receivership
Photo: Björn Larsson Rosvall/TT

Saab carmaker fails in bid for receivership

A Swedish court has rejected a request from the Chinese-owned automaker NEVS, which owns the financially-troubled Swedish brand Saab, to be placed in receivership until it could attract new financing. READ  

Sweden's highest peak to lose title next year
The view of Kebnekaise's southern peak, soon to be the second highest peak in the country. Photo: Stockholm University

Sweden's highest peak to lose title next year

Mount Kebnekaise's southern peak will no longer be the highest point in Sweden by 2015, researchers predicted on Thursday, adding that the change will spell a major blow for tourism in the region. READ  

Gothenburg preschools end school photography
Moments like these are a thing of the past for Gothenburg preschoolers. Photo: Jonas Ekströmer/TT

Gothenburg preschools end school photography

Preschool managers in Gothenburg have decided to ban class photos at preschools in their municipality, citing the different financial situations of families as one reason for the change. READ  

Presented by Stockholm Business Region
Introducing… Insurance in Stockholm
This is Stockholm. Don’t worry - be happy. File photo: ASIFE/iStockphoto

Introducing… Insurance in Stockholm

Many consider Sweden a pretty safe place to live, but what if an icicle pierces your little toe or a ray of midnight sun sets fire to your kettle? Don’t worry, we’ve got you covered when it comes to sorting out insurance in Sweden. READ  

Brit's life in Sweden becomes BBC radio show
The cast of The Cold Swedish Winter.

Brit's life in Sweden becomes BBC radio show

The Local chats to UK funnyman Danny Robins about his new radio show The Cold Swedish Winter, which is making waves on BBC radio. He talks elk, moose, and what it means to be a Swedophile. READ  

Allergic Swedes demand separate metro carriages
Peanut photo Shutterstock

Allergic Swedes demand separate metro carriages

A Swedish allergies association has asked Stockholm public transport officials to set aside certain carriages on the metro for those with allergies - banning nuts, animals, and strong fragrances in transit. READ  

RECEIVE OUR NEWSLETTER AND ALERTS
Gallery
People-watching August 27
Gallery
Top ten false friends in Swedish
National
Roma advocate scoops Wallenberg prize
Society
Meet the man who made a Swedish store recall its high heels for kids
Business & Money
'How I came to run my own business in Sweden'
Blog updates

25 August

Hit och dit, här och där (The Swedish Teacher) »

" Hej igen! A common challenge for Swedish language students are the location adverbs hit/här, dit/där, hem/hemma etc. Some of the location adverbs come in two versions. We should use one type of location adverb when we use a verb describes where we are, and we should use the other type of location adverb when we the verb..." READ »

 

25 August

The Dollar Store (Blogweiser) »

"A dollar store in Sweden. Blog post: http://t.co/tNuuvcP1q0 #USD #greenbacks #sweden #sverige pic.twitter.com/RHFAYf7U1k — Joel Sherwood (@joeldsherwood) August 23, 2014 There’s a chain here in Sweden called The DollarStore. This name always stood out to me in a country where they don’t use dollars. I went there for the first time this weekend. They actually accepted greenbacks..." READ »

 
 
 
Politics
Expert explains why Sweden's election oozes uncertainty
National
City plays Schindler's List theme at Nazi rally
Society
For Stockholm Fashion Week, here's the A-Z of Swedish fashion
National
'Amnesiac' man avoids deportation for ten years
Gallery
Princess Estelle through the years
Business & Money
Swedish city all set for six-hour workday trial
Business & Money
Five golden rules for the Swedish job hunt
Sponsored Article
Graduates: Insure your income in Sweden with AEA
Gallery
People-watching August 22-24
National
Armed royal guards caught (very) drunk on the job
National
Sweden orders textbook on Roma discrimination
Gallery
Violent anti-Nazi demonstrations in Malmö
Society
A closer look at Sweden's five official minority languages
Gallery
See the destruction from the southern Sweden floods
Politics
'Sweden Democrats hold the key to elections'
Society
Swedes celebrate first day of smelly fish season
Politics
Sweden elections: How do they work?
Finest.se
Gallery
People-watching August 20th
Society
Did you know the Bronx in NYC was named after a Swede?
Sponsored Article
Find out what gives this Swedish school executive appeal
Sponsored Article
Introducing...Your finances in Stockholm
Sponsored Article
Introducing...Housing in Stockholm
Latest news from The Local in Austria

More news from Austria at thelocal.at

Latest news from The Local in Switzerland

More news from Switzerland at thelocal.ch

Latest news from The Local in Germany

More news from Germany at thelocal.de

Latest news from The Local in Denmark

More news from Denmark at thelocal.dk

Latest news from The Local in Spain

More news from Spain at thelocal.es

Latest news from The Local in France

More news from France at thelocal.fr

Latest news from The Local in Italy

More news from Italy at thelocal.it

Latest news from The Local in Norway

More news from Norway at thelocal.no

746
jobs available
Swedish Down Town Consulting & Productions
Swedish Down Town Consulting & Productions is an innovative business company which provides valuable assistance with the Swedish Authorities, Swedish language practice and general communications. Call 073-100 47 81 or visit:
www.swedishdowntown.com
PSD Media
PSD Media is marketing company that offers innovative solutions for online retailers. We provide modern solutions that help increase traffic and raise conversion. Visit our site at:
http://psdmedia.se