• Sweden edition
Swedes left stranded as Ryanair flight goes empty

Swedes left stranded as Ryanair flight goes empty

Published: 17 Sep 2012 12:03 GMT+02:00
Updated: 17 Sep 2012 12:03 GMT+02:00

The members of the Axelsson family from Nyköping, eastern Sweden, are livid with Ryanair after they were forced to find their own way home following a holiday in Rijeka, northern Croatia.

“I never thought they would behave this badly,” Mirva Axelsson told the Aftonbladet newspaper.

“We knew we were travelling with a budget airline but we never thought they’d leave us behind.”

Ryanair announced to passengers Friday that the wind was simply too strong to safely make the flight from Rijeka to Skavsta airport outside of Stockholm.

However, just two hours later the plane took off anyway – without any passengers on board.

Mirva, her husband, and their two children had no other choice but to make other arrangements, along with all the other passengers – a task that proved difficult as there was no internet available in the airport.

The Axelssons ended up taking a taxi from Rijeka across Slovenia and into Trieste in Italy.

From there, they took a train to Traviso where they stayed the night, flying the next morning to Sweden.

The whole affair cost the family around 8,000 kronor ($1,220) – money they are now trying to reclaim.

However, the family has had no success with even reaching the airline, and fear that they won't see the money again.

According to the Swedish Consumer Agency (Konsumentverket), an airline is wrong to leave passengers to fend for themselves.

“One has the right to help with transfers and rebooking, and if it comes to this kind of time span you have also the right to food and housing,” said agency spokesperson Jolanda Girzl to the paper.

The news come shortly after the Irish Independent newspaper detailed how Ryainair planes had sought 28 emergency landings citing fuel shortages – a result of their cost cutting approach to loading their planes with the minimal possible amount of fuel pre-flight.

TT/The Local/og

Follow The Local on Twitter

The Local (news@thelocal.se)

Don't miss...X
Left Right

Your comments about this article

12:57 September 17, 2012 by Abe L
You get what you pay for. There have only been hundreds of horror stories about Ryanair after all. It would not surprise me if the same family books their next vacation with them again, simply because they are cheap. Rather then skipping a vacation and taking the one after with more security, safety and comfort.
13:15 September 17, 2012 by 007
unfortunately, they didn't what they paid for; a return flight to sweden. consumer laws are in place to prevent this type of consumer fraud.

i refuse to fly ryan air because it is at the cost of other consumers and their employees. i refuse to be a part of a financial shell game that takes advantage of people.
13:31 September 17, 2012 by StockholmSam
"The news come shortly after the Irish Independent newspaper detailed how Ryainair planes had sought 28 emergency landings citing fuel shortages - a result of their cost cutting approach to loading their planes with the minimal possible amount of fuel pre-flight."

Holy shiiiiiiit !!
15:15 September 17, 2012 by DerDeutsche
The "emergency landing" is not as serious as it may seem. Pilots are supposed to have 30 minutes worth of fuel as a reserve. Once they are below that level, they are supposed to declare an emergency, which gives them priority for landing.

The only way in which Ryanairs fuel emergencies affected the passengers is, ironically, that they probably got to their destination faster.
15:27 September 17, 2012 by occassional
In the words of Taaj Manzoor:

Because you was a cheapskate and you booked with a crap airline, isn't it?
17:55 September 17, 2012 by willpf
I don't understand these issues??

If you've got decent travel insurance, they would fly you home and pay for everything.
18:14 September 17, 2012 by philster61
Lyingair makes up its own rules. You pay peanuts you get monkeys.....
02:19 September 18, 2012 by Beavis
very suspect story.. if the flight was cancelled because of high winds (indeed that part is true- planes were not allowed to land at Skavsta) The plane "took off empty"- but it obviously did not fly to Skavsta, but to another airport. Sure Ryan is at fault for not providing overnight or alternative directions (maybe they did but the family didnt like it?)

The bit thats gets me is they were stupid enough to take a taxi across 2 countries!!!! Surely they could have taken another low cost flight to Germany and connected there instead?!

ie ther are daily flights to Koln, Zagreb and Bcn
08:28 September 18, 2012 by Shaky
I've flown Ryanair for over 10 years between Gothenburg and London at least 4-5 times a year and with the exception of 1 cancelled flight (due to fog. Flew next day instead) have never had a problem. I have a family of 6 and they have saved me thousands of pounds.

Of course there's going to be the odd horror story but generally they do a pretty good job of getting me from A to B. That's all I ask.
09:46 September 18, 2012 by JulieLou40
I too have flown Ryanair many times. Apart from a few delays, it's been ok. The main thing that irritates me about them is that most of their cabin staff can barely speak English, so the in-flight announcements are total garbage.

As long as you expect a flying bus, then you're alright. Oh, and the possibility that you may be left in the proverbial if they decide to cancel it.
10:47 September 18, 2012 by Beavis

Have had a similar experience, flew twice weekly for a year, delayed once, diverted to Arlanda once. The year after I flew Sas 8 times, luggage lost 6 times, delayed 8 times, forced to change at CPH for no reason x2 - plane actually hit the walkway thing in cph. SAS also keep using those MD80s and MD82s that should have been taken out of service 10 years ago.

Worse thing about ryan is that Scottish git message when youve landed and stupid passengers who seem to think they are flying 1st class transatlantic and "oh I am sure I can bring 25kgs of carry on luggage!"
Today's headlines
Race to be scrapped from Swedish legislation
Integration Minister Erik Ullenhag meets children in Husby, Stockholm. Photo: Jonas Ekströmer/TT

Race to be scrapped from Swedish legislation

The Swedish government announced that it plans to remove all mentions of race from Swedish legislation, saying that race is a social construct which should not be encouraged in law. READ  

US aircraft 'violates' Swedish airspace

US aircraft 'violates' Swedish airspace

A mystery airplane that passed over Swedish airspace recently has been revealed as an American aircraft, sources revealed on Thursday. READ  

Elite schools stripped of 'special' privileges

Elite schools stripped of 'special' privileges

Sweden's three elite boarding schools can no longer charge tuition fees, the government announced on Thursday, in a string of changes following a two-year review. READ  

Bildt lays out four steps to Gaza peace
Photos: TT

Bildt lays out four steps to Gaza peace

Swedish Foreign Minister Carl Bildt stated that there are four steps to achieving peace in Gaza, and that it begins with removing the blockade - which has "played into Hamas' hands". READ  

Malmström snags EU commissioner post again

Malmström snags EU commissioner post again

Cecilia Malmström has been nominated to be the European Commissioner for another five years, Sweden's prime minister announced on Thursday. READ  

Stockholm Pride 2014
In Pictures: Stockholm's Historic Pride Party
Conchita Wurst belts out a ballad. Photo: Rebecca Jacobs

In Pictures: Stockholm's Historic Pride Party

With Stockholm's Pride Week in full swing, The Local's Rebecca Jacobs heads on down to the traditional Historic Party to take in the colours, Conchita, and the community. READ  

Two to hospital after Stockholm fire

Two to hospital after Stockholm fire

Two people were taken to hospital in the early hours of Thursday morning after a fire began in their central Stockholm apartment. READ  

Salmonella prompts Coop hamburger recall
Photo: Jim Cole/TT

Salmonella prompts Coop hamburger recall

Swedish supermarket chain Coop has recalled its in-store brand of fresh hamburger meat after a routine check revealed traces of salmonella in the meat. READ  

What's On in Sweden
Photo: Roger Vikström/TT

What's On in Sweden

It's Pride Week in Stockholm. Find out more about the celebrations (including the biggest Pride Parade in Scandinavia) as well as plenty of other activities in Sweden's three biggest cities. READ  

Sweden resumes aid to 'anti-gay Uganda'
Hillevi Engström and protesters against Uganda's anti-gay laws. Photos: Maja Suslin/Ben Curtis/TT

Sweden resumes aid to 'anti-gay Uganda'

Sweden has resumed sending development aid funds to Uganda, after suspending payouts back in March due to "anti-gay legislation". READ  

Stockholm Pride bars Sweden Democrats
Gender neutral pronoun 'hen' enters dictionary
Top ten cafes in Stockholm
People-watching - Stockholm Pride
Photo: Henrik Trygg/Imagebank Sweden
Sweden worst in EU at getting foreigners jobs
Blog updates

31 July

Calling a speedo a speedo (Blogweiser) »

"There are a lot of speedos on Europe’s beaches. Some European males are evidently more comfortable sporting small, stretchy suits on public beaches than I would be. I accept it may be nice to have swimwear that’s not long and cumbersome. A speedo is maybe also good for tanning. But strolling around town in a..." READ »


27 July

Approaching Stockholm (Around Sweden in a kayak) »

"I woke up in the comfort of my own little cabin on Eva and Rolf’s boat, it was 7:30am and I was feeling a bit groggy after a couple of beers with all the lovely locals the night before. The previous day had really taken its toll on my body and I was very stiff and..." READ »

Stockholm Pride kicks off
The top six ways the US and Sweden differ
Swedish youth suicides hit 25-year high
Politician reported for selling 'negro ball'
Police turn blind eye to Swedish 'slave trade'
Stockholm Pride: Allsång på Skansen with Conchita Wurst
Sponsored Article
Introducing... ID cards and permits in Stockholm
People-watching, June 26th - 28th. Get inside Stockholm's hottest nightclubs
Top ten Swedish taboos
Seven-year-old Swede cycles to Berlin
'Gaza conflict needs help, not empty rhetoric'
Swedes voted 'most beautiful' in the Nordics
Business & Money
Sweden demands EU clarity on Bitcoin tax
Swedish organic sales enjoy 'amazing' growth
Photo: Johan Nilsson/TT
What's On in Sweden
People-watching July 23
Swedish cops elect not to shoot 'angry elks'
Business & Money
New alcohol retail rules threaten micro-breweries
People-watching Båstad
Sponsored Article
Introducing... Your finances in Stockholm
Sponsored Article
Introducing... Housing in Stockholm
Latest news from The Local in Austria

More news from Austria at thelocal.at

Latest news from The Local in Switzerland

More news from Switzerland at thelocal.ch

Latest news from The Local in Germany

More news from Germany at thelocal.de

Latest news from The Local in Denmark

More news from Denmark at thelocal.dk

Latest news from The Local in Spain

More news from Spain at thelocal.es

Latest news from The Local in France

More news from France at thelocal.fr

Latest news from The Local in Italy

More news from Italy at thelocal.it

Latest news from The Local in Norway

More news from Norway at thelocal.no

jobs available
Swedish Down Town Consulting & Productions
Swedish Down Town Consulting & Productions is an innovative business company which provides valuable assistance with the Swedish Authorities, Swedish language practice and general communications. Call 073-100 47 81 or visit:
If you want to drink, that’s your business.
If you want to stop, we can help.

Learn more about English-language Alcoholics Anonymous in Sweden. No dues. No fees. Confidentiality assured.
PSD Media
PSD Media is marketing company that offers innovative solutions for online retailers. We provide modern solutions that help increase traffic and raise conversion. Visit our site at: