Swedish rail to stop selling tickets onboard
Published: 4 Sep 12 15:43 CET | Print version
Online: http://www.thelocal.se/43008/20120904/
Train conductors will no longer be selling tickets onboard after mid-November, announced Swedish national rail operator SJ on Tuesday, claiming the current system is “too complicated and time consuming”.
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The rule changes will come into play on November 15th and travellers without a ticket will face a penalty of 1,900 kronor ($284) on the direct trains, and 1,200 kronor on all others.
The rail operator only sells around 1 percent of tickets on the train and considers the process to be “too complicated and time consuming”.
The union however has aired concerns about the new plans.
“We see a risk that there will be more conflicts on the trains,” said Erik Johannesson, Union Head of SJ AB to the Norrbottens-Kuriren newspaper.
When pressed about what would happen if a customer didn’t find the time to buy a ticket due to a delayed train, the SJ spokesman explained that train staff will not be too severe from the outset.
“One should always give people the benefit of the doubt in such situations as these. In the beginning, we won’t be extremely harsh on people. Our colleagues have the freedom to find a solution to such situations,” Rosander told TT.
The new regulations will be duly advertised at train stations around the country before they take effect.
TT/The Local/og
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writing me out a 1,900 sek fine, not too complicated...
i don't get it
1. The staff "not being too severe from the outset" isn't quite comforting - that is to say objective - enough when there's 1,900:- fines on the line.
2. No safety clause for delayed fares by other forms/providers of mass transit?
Given their often broken ticket machines, non existent ticket offices and actually poor level of information often only in Swedish, I do believe this will cause a problem down the line. It can't be to hard to install some machines in the trains people can buy tickets from if staff can't deal with it?
That aside I think anyones trip today is easier with a valid mobile SIM card. Being able to browse the web for information as you go as well as purchasing services such as this. With a smart enough phone sj.se works from the mobile.
Should make a few bucks for the shareholders - the only reason a company is in business.