It took 89-year-old Emmy Hallgren the best part of half an hour to walk the remaining distance to her cabin along the icy road in woods near Uddevalla in western Sweden.
“He just opened the door and let me out,” Hallgren said to local newspaper Bohusläningen.
She was caught unaware, and did not have the time to realize that she could have simply asked to be driven back home.
Hallgren does not see that well and had to feel her way along the edge of the forest to find the road and complete the impromptu walk to her summer house.
Several hours later she called for another taxi and asked to be driven back home. This time the mobility service vehicle made it all the way up the road and collected the elderly lady from the door of her cabin.
Six families are resident in the small community where Hallgren’s summer house is located.
“They drive here everyday. The same for the school bus,” she said.
The incident is now the subject of an investigation by Samres, the firm which manages the publicly funded transport service on behalf of the elderly and disabled residents of Uddevalla.
“I do not consider it appropriate for a 90-year-old lady to walk alone for a kilometre in the woods,” said Johan Nolenstam at Samres to Bohusläningen.