“I have never in all my years seen anything like it,” said airport CEO Annika Nyberg to news agency TT.
The Ryanair aircraft was waiting to take off to London and was running late. The flight was supposed to have left at 10.15am but when passengers were finally allowed to start boarding the plane around 11am, the atmosphere was one of stress and staff was rushing around, according to passengers.
“It was very confusing and unprofessional. It was almost like a state of panic when everything had to be done really quickly,” one passenger told daily Expressen.
What caused the hostess to fall out is still unknown. The vehicle which carried the stairs by which the passengers access the plane backed away and the hostess tumbled out of the back exit of the plane, a fall of some three metres.
“The stairs had been removed and the door to the plane was closed. What made her open the door we don't know. I find it hard to believe that she took a step out, it is more likely that the door flew open while she was holding the handle. It is rather windy today,” said Nyberg to TT.
The woman sustained injuries to her head and was bleeding when the ambulance came to pick her up, according to the passenger. According to Nyberg, she was able to answer questions asked by the medical staff but had no further information about her status.
Police were informed of the accident around midday.
”The woman has been brought in an ambulance to the Sahlgrenska hospital with unknown injuries,” Thomas Fuxborg, spokesman for the Västra Götaland county police, told Expressen.