Interviewee: Owner and manager, Angelo Guzzi
What inspired you to start the company?
After travelling to 27 countries over four continents, and doing a wealth of different jobs on the way, I discovered Tuscany and decided on better life.
There is a pure calmness to this place and the property was too big for me on my own. So I decided to share my paradise with guests.
Tell us a little about your background
Where do I start? After a life spent travelling around the world there’s a lot to tell. But to keep it short, Tuscany discovered me and I’ve been here now for the past 26 years.
What’s the nicest thing a customer has ever said about your company?
What I hear most frequently is: “Angelo, I came here as a client, and now we leave as friends.”
Describe the customer experience
Keep in mind that if Tuscany is the heart of Italy, our area is the soul.
Country Inn Casa Mazzoni is a rural hotel made of stone, surrounded by an impressive forest backdrop and beneath one of the highest peaks of the Maremma mountains. If you ever visit, you will have the privilege to enjoy breathtaking panoramic views.
When you finish the day’s activities, there’s a taste of homemade food on offer. . All dishes are made with local produce and our food takes influence from all regions of Italy. Casa Mazzoni also has its own wine cellar with 150 wines to accompany the delicious dishes.
If I contact your company, will your staff be able to speak English?
Of course! I speak fluent English, German, Spanish, Italian, French and Portuguese.
Describe your company in three words.
Magic, colourful, endlessly green
What is your biggest-selling product?
At my Inn we mostly sell red wines and grappa which our guests love. There are so many features to enjoy at this idyllic place. Casa Mazzoni has a bar, breakfast buffet, restaurant, disabled rooms, safes, laundry, dry cleaning, car and bike rental.
What is your coolest product?
Our guided excursions throughout the region – that’s one of the best product we offer.
What’s the strangest request you have ever had?
It sounds a little crazy, but there was once a guest who asked me to make a bit of noise it the morning. It wasn’t used to the silence and it was so quiet he couldn’t sleep!
What makes your company innovative?
Quite simply our service; from our breakfast in the morning, our search for food and wines, our high speed wifi and our use of technology such as our camera in the kitchen so that every body can see what we cooking. Things as such are innovative for us.
Describe your future vision for the company.
Country Inn Casa Mazzoni is a wonderful place to spend vacations. Here you will get to know Tuscany like the natives and have great experiences. Imagine following in the footsteps of Benigni, Bocelli, Dante, Petrarca or even Michelangelo and Leonardo. This is Tuscany, and Casa Mazzoni is a part of it.
Article sponsored by Country Inn Casa Mazzoni