Sweden launches new emergency number

Swedish authorities opened the lines to a new emergency telephone number on Monday, to be used specifically by residents looking for information about emergency situations.

Sweden launches new emergency number

Swedish emergency services operator SOS Alarm has launched a new number – 113 13 – for people to call when in search of information about mishaps and emergencies.

“We’ve already had calls. Both people with real problems and prank calls,” Anders Klarström, spokesman at SOS Alarm told the Dagens Nyheter (DN) newspaper.

The need for a new number comes after it emerged that more than half of the emergency calls made in Sweden were not emergency situations at all, he added.

For actual emergencies, the 112 number is still in place.

The new number is aimed at people who are looking for more information about accidents or problems, such as floods, fires, infrastructure damage, or storms.

Worried Swedes can even use it to check up on problems like smoke coming from a nearby building, SOS wrote on their official website.

Klarström, meanwhile, stressed that the new number shouldn’t put people off ringing 112 in any borderline emergency cases.

“Sweden needs a number for people to get information. But if you’re the least bit unsure, you shouldn’t think twice about calling 112.”

Incidentally, the number 13 is considered by some to be unlucky. People who suffer triskaidekaphobia will actively avoid the number in the hope of escaping bad luck.

It is unclear how many sufferers of triskaidekaphobia live in Sweden, or if the new phone number and its double 13 combination will have any effect on their emergency inquiries.

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Woman dies hours after ambulance no-show

A hospital has been reported to the National Board of Health and Welfare (Socialstyrelsen) after it chose against sending an ambulance to a woman with breathing problems who died hours later from blood clotting to her lungs.

Woman dies hours after ambulance no-show

Emergency workers from the Södra Älvsborg Hospital in southern Sweden suspected the patient, who was in her forties, was simply suffering from stomach flu when she called complaining of breathing problems, diarrhoea, and fever.

They chose against picking her up, advising the woman to stay at home, where she died several hours later, shortly after another ambulance arrived.

The coroner’s report showed that the woman died from blood clotting to her lungs, according to the Borås Tidning newspaper, something the nurses couldn’t have known from the woman’s own evaluation.

“It’s a tricky case, very unusual,” Jerker Isacson, chief of medicine at the hospital, told the paper.

The incident occurred earlier in the year when winter flu was in full force, and the emergency workers were overloaded with call outs.

The hospital itself has now reported the incident to the National Board of Health and Welfare (Socialstyrelsen) in accordance with Sweden’s Lex-Maria laws, the informal name for regulations governing the reporting of injuries and incidents in the healthcare system.

“We want it to be evaluated and to investigate ourself how the paramedics acted the first time. We don’t know if it was the right judgment when they were there. The nurses made no obvious mistakes or errors,” Isacson said.

“The patient had good information but we want to be as sure as possible that something similar will not happen again.”

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