New Telia CEO ‘excited’ about the job

TeliaSonera's new head Johan Dennelind believes he is the right man to restore the Swedish telecom giant's reputation after the company's Uzbek bribery scandal.

New Telia CEO 'excited' about the job

In an interview with news agency TT, Dennelind said he felt “excited” about the appointment, but he did not want to reveal his plans for TeliaSonera’s future.

Asked in what ways he can help improve the company’s reputation, Dennelind replied:

“I have worked in the industry for 20 years, in mature markets and in some developing countries. I have worked in tough conditions. I believe I recognize some of the problems Telia seems to be facing so I hope to contribute with some experience.”

Dennelind sees the company’s presence in growth economies as well as mature markets as a good combination, he said, adding that the telecoms industry is crucial in developing countries as it helps economies grow and allows people to communicate within and across borders.

“Our industry is really in a sweet spot,” he said.

As for the Uzbek scandal, Dennelind did not want say whether he plans to take any particular measures or whether the managers suspected of bribery will keep their jobs.

“I haven’t had time to familiarize myself with this. I got the job yesterday,” he said.

He promised he himself has no “skeletons in the closet” and said that he has no trouble drawing the line between his work and private life. He is also good at delegating work among colleagues, he said.

Telia chairwoman Marie Ehrling told TT that Dennelind will help clean up the company’s reputation, praising his leadership skills and his experiences of working in tough environments such as Africa, where he was based for three years.

“There are similar issues there as in Eurasia when it comes to human rights, for instance,” said Ehrling.

Dennelind will officially take up the post as TeliaSonera CEO in September.

TT/The Local/nr

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Telia leaks customers’ private phone logs

Swedish telecom firm Telia has come under fire after the company published customers' private information, leaked their bills online, and revealed lists of SMS and phone call recipients.

Telia leaks customers' private phone logs

Several customers of Telia, the Swedish subsidiary of Swedish-Finnish telecom company TeliaSonera, learned this week that their information had been leaked for several months and was still available on Google cached documents. One of those affected was 28-year-old Madelene Dalebrand Wachler from Hudiksvall in eastern Sweden.

“[Swedish tabloid] Aftonbladet rang me and explained that my billing statements were viewable online… you could come in directly and see it all – all the calls I’d made and all the people to whom I had sent an SMS,” she told The Local.

The information came with names, addresses, telephone numbers and even lengths of the phone calls.

“It’s terrible. Some of the people I had contacted had private and unpublished numbers, and all of this has been leaked by Telia,” she added.

Wachler has since contacted authorities at Sweden’s Data Inspectorate (Datainspektionen) who have promised to launch an investigation into the matter.

“I’m also looking into getting compensation from Telia. Information shouldn’t be available like this, it’s horrible and it’s quite scary actually. And it makes it harder to trust all these big companies,” she said.

Telia spokesman Hans G. Larsson was shocked to learn of the leaks, confirming that only a few people were affected.

“This in unacceptable, of course, and it’s something we will be looking into. We do offer our customers confidentiality and this involves the data protection act,” he told Aftonbladet.

He explained that the system had been shuttered later on Monday night, which meant no customers were able to see their own statements online at the time.

“If you need to pay a bill over the coming days, you can log into My Pages [Mina sidor] on Telia to see the statements,” Larsson told the TT news agency.

“Thank goodness, this seems to have been very limited. Nothing points to it being a large group of customers being affected, but it’s bad enough already,” Larsson told the TT news agency.

Oliver Gee

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