Sweden’s benefit agency site restored

UPDATED: Sweden's Social Insurance Agency website is working again after being out of action since Monday.

Sweden's benefit agency site restored
Photo: TT
"The IT team has been working all night to try and get it working again," press officer Helena Esscher told The Local just before the technical issues were resolved.

"They have now found the problem and are trying to get things started again".

One of the key issues with the temporary fault was that parents could log on to register their absence from work, if they needed to stay at home with sick children.

In Sweden, the Social Insurance Agency offers mothers or fathers a benefit based on their salary if they need to provide emergency childcare, rather than this cost being absorbed by employers. But parents need to record this absence on the agency's website.

"Payments such as those for the parents of ill children will not be affected," said Helen Esscher.
"It doesn't matter if people register their absence a day late. All payments should go through and no-one should have any money problems as a result of this."

The shutdown has also affected internal work management systems used by staff at the agency.
It created the most severe technical problems experienced by the agency since 2009.

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