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Ryanair dispute heads to Swedish Supreme Court

TT/David Landes · 14 Sep 2010, 16:18

Published: 14 Sep 2010 16:18 GMT+02:00

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The move is the latest in a long running legal battle between the discount airline and Rune and Eva-Marie Brännström, stemming from incident when the couple was attempting to return to Sweden from Brussels in May 2006.

Shortly before they were set to head back to Sweden the Brännströms learned their flight was cancelled due to heavy fog and that it would be two days before the next Ryanair flight back home.

As the couple couldn’t wait that long, they decided to pay their way home through a combination travel by train, rental car, and taxi.

While Ryanair agreed to pay the cost of the couple’s airline tickets – 322 kronor ($40) – the Brännström’s received no additional compensation from the airline for the extra costs incurred during their round-about trip back to Sweden.

Sweden’s Consumer Ombudsman (Konsumentombudsmannen – KO) took up the couple’s case for what it saw as Ryanair’s failure to live up to the European passengers’ rights laws.

In March 2009, the district court in Nyköping found in favour of the couple, and ordered Ryanair to pay 2,325 kronor, just over half the sum the couple had requested.

But the Brännströms’ apparent victory was shortlived, as the ruling was overturned on appeal in May 2010.

"Ryanair has proven that the flight was cancelled due to extraordinary circumstances," the Svea Appeals Court said.

The appeals court in turn ordered that Ryanair be compensated around 300,000 kronor in trial expenses.

Rune Brännström vowed to fight on, however, saying he was willing to take the case all the way to the European Court of Justice if need be.

The Ombudsman hailed the highest court’s decision to hear the case, which the agency sees as a precedent-setting case when it comes to the rights and responsibilities of passengers and airlines.

Story continues below…

“It’s great to know that it will now be clear which rules apply. We think that airline passengers should be able to use the same rules if a plane is cancelled as when it’s delayed,” said Consumer Ombudsman representative Agneta Broberg in a statement.

An exact date for the Supreme Court hearing has yet to be set.

TT/David Landes (news@thelocal.se)

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Your comments about this article

17:07 September 14, 2010 by willpf
Isn't that the reason you have travel insurance?

322Kr for the tickets, and they want expenses!! cheap bas****s

hope you lose and inccur more court costs...
17:14 September 14, 2010 by JulieLou40
This is to David, the obvious dyslexic who wrote the article. Your grammar is shocking, mate. You need to go back to school!!
17:25 September 14, 2010 by mikewhite
I didn't think dyslexia affected your grammar ...
18:31 September 14, 2010 by eZee.se
No, but it can make an article sound weird... or even a sentence.


No, but it make an sound weird... even a sentence.

Quite a few articles on TL have a word missing... which is quite irritating, really.
18:43 September 14, 2010 by JulieLou40
I see it has been slightly improved now....but putting an inappropriate apostrophe in the name of the couple at one stage, is still there....aargh.

@ezee.se-you are so right. I picture what goes on in the offices of The Local every morning. I think it goes something like this:

1/ The staff give a bunch of chimps the Swedish daily newspapers.

2/ Then the said chimps are sat at computers, and told to copy what they have seen.

3/ The chimps then hit a button marked "publish"
20:42 September 14, 2010 by eZee.se

Thanks, needed that laugh!
00:08 September 15, 2010 by Beavis
What would the couple have rather they do fly in the fog and put everyones life in danger?! Muppets, I really hope they loose.
00:09 September 15, 2010 by Minttu Stoo
Thats a wee bit harsh against the lad named David

We should feel privileged to be able to read up on the Swedish happenings in the English language

If it wasnt for the Swedes taking time out to translate then where would we be?

Besides why is everyone so negative around here in the 1st place? You all need to get out more & enjoy life rather than criticise others for their misfortune
01:38 September 15, 2010 by N18h7m4r3
Those who think that Ryanair is doing any charity with cheap tickets then they are dumb. Ryanair doesn't offer the similar services as other airlines do. They fly from distant,-nowhere-to-be-found airports (in most cases) which are cheap to fly from and fly to.

And the last thing which brings up incidents like this is that they fly always full. Not "full" as drunk but fully booked and whenever they cannot fly full they cancel their flight with the excuses like mentioned in the article.

How would it be if they asked a passenger to sit on the floor because its a cheap airline. May be they can overbook the flight by 500% so they can make sure that their flight is always full, just because they offer cheap tickets.
03:19 September 15, 2010 by dahlin
I was once grounded by fog with Ryan and they reimbursed me all expenses till I could get a flight out to my destination.

Making your own way home outside the terms and conditions of carriage and then expecting to be compensated for your naivete/stupidity has consequences.

Ryan is not a swedish airline and is not committed to doing your thinking for you and protecting you from yourself.
07:33 September 15, 2010 by flintis
@beavis: every other airline takes off, lands & flies in the fog, Ryanairs planes may not have the correct level of equipment & the pilots may not be trained for fog.

Had the problem explained to me when a plane i travelled on was diverted because of fog from Stansted to a) Bournemouth then b) Manchester & finally 3hrs later Stansted. No other airline that evening had problems.
09:47 September 15, 2010 by Madmaxly
@JulieLou40 Do you have nothing better to do than to criticise peoples spelling and bad grammar?!

Clearly you need to get out more and get a life or get laid!
09:52 September 15, 2010 by N18h7m4r3

Ryan is not a Swedish airlines but the customer is. The destination of the fligh was also Sweden.
10:43 September 15, 2010 by Åskar
@Minttu Stoo, "Besides why is everyone so negative around here in the 1st place?"

That's because the Internet is full of people who, because of the anonymity involved, feel they can write whatever trash that reaches their minds.
11:29 September 15, 2010 by dahlin
@N187m wharever your name is...........................

I KNOW Ryan is not Swedish ..............you missed the irony completely didnt you
11:45 September 15, 2010 by Beavis
Utter rubbish...

These people for a start are from Linköping... Skavsta for them is by far their nearest airport, the reason they dont fly to Arlanda is because the airport charges too high fees and taxes. (ryan are not the only airline not to use the airport due to this) As a former weekly flyer from Dublin (the main airport!) to Skavsta I know that Skavsta has frequent bouts of heavy fog. ALL airlines if already taken off DO NOT FLY IN THE FOG and divert to Arlanda (in Ryan) ALL airlines also delay/cancel flights. You obviously know nothing about flying as the danger is landing, as this is manually done by the pilot in fog it is exremely dangerous if they cant see the runway! Ryan have the most modern fleet of aircraft (all Boeing 737-800 series) and the most up todate equipment of all european carriers (with SAS the oldest and least reliable) Ryan have plenty of faults like most airlines, but these people were just stupid..
12:47 September 15, 2010 by EtoileBrilliant
@Beavis - Amen to that.

No airline hates to cancel flights more than Ryanair. Their operations are as tight as a snare drum. Most other airlines have the odd plane lying around awaiting maintenance.

With Ryanair, "you pays your money, you takes your choice". Yes, I use them for business. No I wouldn't take my family of 6 on them for holiday. But I would prefer the court comes out in favour of Ryanair otherwise their costs will go up to cover some type of imbedded universal insurance for morons from Linkoping.
20:34 September 15, 2010 by planethero
lol maybe ryanair has to wipe peoples arses after they poo.

Bloody hell do you want the plane to fly in fog? If you dont like paying 320kr for ticket you are welcome to go with SAS for 3000kr

Love ryanair, has saved me about £6000 over the years, and totally shaken up European travel.

ps the grammar haters, this site is free, fecking whingers.
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