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Swedish couple wins Ryanair court case

24 Aug 2012, 15:17

Published: 24 Aug 2012 15:17 GMT+02:00

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The disgruntled couple from Linköping in central Sweden won the settlement Friday at the Norrköping district court, with the case lawyer explaining that the Irish airline had agreed on a settlement to avoid a judgment that would set a precedent.

“They are afraid that the court would rule in our favour. The fact that Ryanair wins in the Court of Appeal and then decided to settle in the Supreme Court is really weird," said Daniel Karfs, lawyer at the Swedish consumer ombudsman (Konsumentombudsmannen, KO) to the TT news agency.

“Then they are afraid that it will become a a judgment that would set a precedent. It's like running a marathon and giving up 200 metres from the end.”

The couple was in Belgium, when their Ryanair flight home from Brussels to Skavsta in Stockholm was cancelled by the airline and the couple was forced to make alternative arrangements to get home.

The unhappy travellers filed for compensation soon after, but it took six years before a satisfactory result was achieved.

Two years ago, the KO said they would take the case to the Supreme Court after Ryanair offered to pay 15,000 kronor to the couple, but the KO insisted on taking it to court.

Story continues below…

TT/The Local/og


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Your comments about this article

18:58 August 26, 2012 by johnny1939
well one takes one's chances when taking a budget airline. You get what you pay for.

I am surprised Ryan Air paid anything at all. I also wonder why the couple even bothered it takes more out of you to litigate than the puny m oney is worth that they got...probably they will end up w/ very little after the shyster gets his fair due.
11:17 August 27, 2012 by heu

While I agree you get what you paid for, they did pay for a (cheap) flight and they did not get any flight at all. So they obviously deserve compensation.
13:31 August 27, 2012 by fikatid

To file a complain: 2000 kr extra

To expedite your complain: 8000 kr extra
18:20 August 27, 2012 by Sugna Nodrog
The couple deserve some sort of prize as maybe the first people ever to get anything out of Ryanair - and budget airlines do not have to be so unpleasant. I have switched to Norwegian for getting to the UK
11:05 September 6, 2012 by Hisingen

Especially when you consider O'leary's comments yesterday about people who don't/can't print out their own tickets.

What a way to run an airline.
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