Around one in three calls to Sweden’s 112 emergency number are unnecessary, with examples including people calling to request a ride from an ambulance, report petty theft, or asking to be forwarded to a different line. And after midnight on New Year the number gets particularly busy.
A man unexpectedly pulled out a gun and fired several shots at ambulance workers who had arrived to help him in a Stockholm suburb on Wednesday afternoon.
Chest compressions performed by a machine are just as effective at helping heart attack patients as those performed by a human, a Swedish study has found.
Two ambulance personnel in Gävle were fired on Tuesday for unprofessional behaviour after they refused to take a young asylum seeker to hospital when he jumped from a window.
Two ambulance personnel in Gävle have been suspended after police records showed they refused to take a young asylum seeker to hospital after he jumped from a window.
More ambulances are being sent out for minor injuries in Sweden as emergency workers are afraid of making a potentially fatal mistake, according to a new report.
A 77-year-old woman who fell in her home in southern Sweden had her call for an ambulance refused when she told the duty nurse she had felt better after drinking some whiskey. The woman was found dead the next day.
A heart patient died after ambulance drivers who received the high priority call just as their shift was ending decided to swing by the station to change drivers, delaying their arrival to the patient's home.
Swedish emergency operators quizzed a pregnant English-speaking immigrant about her race and ethnicity when she unexpectedly went into labour at the weekend and was forced to wait more than two hours for an ambulance.
The degree of panic in the voices of those who call Swedish emergency service operator SOS Alarm plays an important role in how operators assess callers' need for help, a new study has found.
After her child suffered a serious injury in Sweden and no ambulance was sent, US-native and parent <b>Rebecca Ahlfeldt</b> was left feeling especially vulnerable.
Health authorities in northern Sweden have come in for scathing critique for the death of 22-year-old Jill Söderberg, whose repeated calls for an ambulance were denied because she was “still talking”.
A 75-year-old Stockholm man suffering from a heart attack was forced to call three times and wait 13 hours before emergency services operator SOS Alarm finally sent an ambulance. He died in hospital the following day.
A man from northern Sweden was sent home from his local clinic with a handful of painkillers, after falling down the stairs of his house and smashing his head through a door in December last year.
A woman whose boyfriend died after she was unable to get through to Swedish emergency response service SOS Alarm has reported the matter to health authorities.
Emergency services operator SOS Alarm receives heavy criticism from the National Board of Health and Welfare (Socialstyrelsen) for severe flaws in their judgements of ambulance call-outs.
The mother of a 22-year-old Swedish woman who died after being denied an ambulance because she was “still talking” has reported the incident to Swedish health authorities.
A 60-year-old woman from southern Stockholm is suspected of having made between 1,500 and 2,000 calls to emergency services since the beginning of the year, according to a report in Swedish newspaper Metro.
Rather than send an ambulance to respond to a call from an injured woman in Borlänge in central Sweden, emergency services operator SOS Alarm elected to call on an elderly couple living nearby to check on her instead.
After sustaining an open chest wound of 10cm long while trimming her horse’s mane, Sweden’s emergency response services refused to send an ambulance, suggesting the 11-year-old girl take aspirin instead.
A woman from northern Sweden died after four calls placed over a four day period requesting to have an ambulance sent to her home in Timrå were ignored.
A Swedish woman died in hospital after being forced to call for an ambulance four times, according to a report filed with the National Board of Health and Welfare.